Artificial Intelligence
platform to test their algorithm, and we’ll provide a ranking of the performance. Tis is something already being done for large language models. We're currently conceptualising this and we're hoping to get started on it next year, which is part of a wider AI research initiative at UNLV’s International Gaming Institute.
models can replace coders. Tey are becoming very, very, very sophisticated at a very fast rate. I think we'd be ignorant to ignore it. In terms of the land based sector, there's going to have to be massive advances in robotics for it to ever replace front of house roles and that kind of thing. Tere needs to be research done on the acceptance of that. Do people want a robot dealing cards or do they want a person? I think my bigger moral concern is around transparency, and
I'll speak to a specific use case about this which kind of demonstrates the broader problem with it. Let's look at the case of using AI for risk detection in problem gambling. Tere are a plethora of companies that have developed algorithms, based on behavioural wagering data, that claim to be able to detect individuals who are at-risk of experiencing gambling- related harms. We have no idea how these algorithms work. We don't know how effective they are. We also have no idea how much it's benefiting the
consumer, which makes it very hard for regulators to enforce any clear regulation or guidelines around this practice. So that's actually something we'll be working on in the next twelve months, is a benchmark for these risk detection algorithms. Te idea is that we'll have a standardised suite of benchmark data sets and any stakeholder can use our
How do you think AI will affect, in very general terms, the gambling industry overall?
Dr. Kasra Ghaharian: I think it will make operations more efficient, more sophisticated. I think there will be benefits to the consumer experience. We have to remember that this is an entertainment product. People are engaging with it for a reason. And the large majority of people do engage with it at, you know, levels within their means, and they consume gambling as a form of entertainment. So I think there will be benefits to the consumer in that
respect. And I think it's important, like the work you're doing and getting the word out there in terms of understanding that there is risk with it. I think the same conversation was probably had when the Internet came out. Te Internet made gambling more accessible, more convenient. You could play in your pyjamas, in your living room. I think people started to understand that, and that's why we've seen strides in terms of consumer protection and regulation. Tere's regulations that speak to online gambling specifically now. So, I think hopefully the same thing will happen with AI,
and it's important that more of the discussions that we're having right now take place.
Te Internet made gambling more accessible, more convenient. You could play in your pyjamas, in your living room. I think people
started to understand that, and that's why we've seen strides in terms of consumer protection and regulation. Tere's regulations that speak
to online gambling specifically now. So, I think hopefully the same thing will happen with AI.
THE FUTURE We might not yet be ready for robot dealers and croupiers but this is truly a watershed moment for the gaming industry. As we have heard the issue of AI is broad, complex and covers almost every aspect of the industry meaning that it will be increasingly important to keep track of developments in this space as they occur. Tese developments are likely to be fast moving. Time will tell just how transformative it will be especially in the land based space but AI is already changing the game and this is just the beginning.
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