INSIGHT
IGAMING COMPLIANCE EUROPE
Caio Parry Senior Account Manager, UK GLI
“The range of requirements vary across Europe making the job of developers and GLI’s more
complex. This is why we promote global standardisation through GLI 19 for iGaming as an example. This provides a robust mechanism that all developers and clients can use and covers a large proportion of requirements. The client can then tailor the solution to local market needs.” Caio Parry, GLI
Is GLI’s EMEA team seeing growing demand for services?
Absolutely. Te demand is greater year on year. GLI have been hiring like never before to ensure we can meet global demand. Te gaming industry has grown exponentially with iGaming markets coming to fruition. Te sales team has grown as along with this, and we have structured the department to ensure we can support all clients globally. Within our delivery team we have recruited over 250 staff during 2022 to ensure we can maintain commitments to our clients.
Markets are continuing to evolve also, there are discussions in Ireland about kickstarting iGaming and talks/implementation of new and changing regulations in Denmark, Sweden, and Te Netherlands. It's our job to make sure we can service our clients to the levels they expect of GLI.
In addition to established operators and suppliers, is GLI increasingly working with start-ups who need hands-on support getting to grips with the complexity of testing in multiple jurisdictions?
We have a new business team who I work closely with. Te objective being to take start- ups through the complex process of compliance to ensure the products meet the standards of the intended markets and to ensure a smooth process through testing to delivery. We also call upon the vast range of skills globally within GLI to tailor the needs to the client. Everything is really about the client.
P82 WIRE / PULSE / INSIGHT / REPORTS
As regulations become more complex, games are being developed differently, especially with new suppliers trying something unique. Sometimes these titles don't marry up to any regulations, but it's our job to provide something that gives value to these clients in markets that can reflect their new ideas whilst adhering to existing and new regulatory requirements. Tis is exactly where our new business team and global experts can help the client.
How would you assess the regulation landscape for igaming across Europe?
Te range of requirements vary across Europe making the job of developers and GLI’s more complex. Tis is why we promote global standardisation through GLI 19 for iGaming as an example. Tis provides a robust mechanism that all developers and clients can use and covers a large proportion of the requirements. Te client can then tailor the solution to local market needs.
At GLI we provide guidance through this process to help the client to avoid rework and ensure compliant software delivery to GLI. Clients are always looking for new ideas. Te whole idea is to have a game that is new for players, inherently bringing with it new software. Tere isn't always regulation directly associated with these new game types, meaning changes are necessary and become more complex. Again, its GLI’s role to provide guidance to ensure the rules are met.
It’s also a challenge for regulatory bodies as technology moves forward. Regulators adapt to correctly regulate games to ensure users have a fair and enjoyable experience - whilst being protected.
What are your views on Europe's multi- licensing model across different product types? Is it feasible long term?
As markets mature we will see we will see different licensing models come around.
Regulators are addressing areas where multi- licensing isn't working which is great to see, but I can't see why it's not going to work long term so long as small changes are constantly made in line with the demand and direction the market in question is going in.
Te way some jurisdictions are looking at regulation is interesting, they are looking at multi-staking and potentially the finance and affordability of players shows how regulations are constantly developing.
In the UK, do you foresee any imminent changes akin to the win animation and autospin rules previously imposed?
Regulation will continue to look at the way games are being presented to ensure players are protected by clear messaging and using technology to assist. GLI are always ready to assist regulators, we have a great understanding
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