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A focus on quality improvement


Quality improvement has been a key focus this year, beginning with the Trust’s fi rst Quality Improvement Conference. Using the theme ‘Everyone is an improver’, staff from across the Trust met to share ideas and celebrate achievements in this area.


Talks, breakout sessions, and presentati ons from staff and external speakers highlighted how small-scale changes can make a big diff erence to pati ent and staff experience. A number of Trust staff scooped awards for their presentati ons and posters.


F1 team and Dr Rebekah Rixon, a consultant in elderly care, and the picked up the award for best poster for their work on ‘Introducing safety huddles on an elderly care ward’.


Jane Butcher, respiratory clinical nurse specialist, was highly commended for her poster on ‘Implementati on of innovati ve obstructi ve sleep apnoea pathway’.


Ali McGinnes was highly commended for her ‘Dementi a friendly hospital and community’ poster.


Criti cal Care staff nurse, Ali Ross, and specialist dieti cian, Kati e Powell, were the joint winners of the best presentati on given in the Pecha Kucha style (where presenters are limited to 20 slides, which each run for 20 seconds).


Yvonne McWean, associate director for quality improvement, organised the event:


“The conference was all about sharing ideas and celebrati ng success. With over 100 att endees on the day, if each of those members of staff act on something they learnt today, we could start to see some really amazing changes.


“Small scale changes can make a big diff erence, and everyone is an improver!”


To support this drive to make a diff erence, we launched the Quality Improvement (QI) Academy to equip staff with the skills and knowledge to make changes that matt er for their pati ents. The training is available to all staff and off ers three levels: improver, practi ti oner and coach. The fi rst cohort of QI practi ti oners started in February 2018, following a structured training programme with coaching support alongside leading their own improvement initi ati ve to deliver bett er pati ent care.


Tania Nighti ngale has achieved her bronze level and is now working towards silver. She hopes to go on to become a QI coach:


“As a peer reviewer, I’m very interested in quality improvement, so I went to the fi rst study day and loved it.


“Now I’m working towards silver, which involves leading my own project. I’m looking at how nursery nurses can be uti lised more effi ciently, by being trained to second- check oral medicati on. This should mean that babies get their oral medicati ons faster, and that it fi ts around their feed ti mes.


“I’m excited about introducing this and there will be benefi ts for both the babies, their families and the staff . In additi on to freeing up some ti me for nurses, it’s great for the professional development of the nursery nurses.


“It’s really sati sfying because it will make a big diff erence.”


22 | Chief Nursing Review 2017/18


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