Thursday, 25th
May 2017
info@eastcorkjournal.ie
23
Lambe Brothers Car Sales Named As Top Toyota Retailer
Lambe Brothers Car
Sales Offaly has been named as one of the 45 top performing retailers in Eu- rope. The award for Cus-
tomer Recommendation was announced at the Toy- ota Motor Europe 2017 “Ichiban” European Cus- tomer Recommendation
Awards during an event held in Antwerp, Belgium. Customer First philosophy has always been a focus of Toyota and is part of the
• Dr Johan Van Zyl; President & CEO Toyota Motor Europe, Geraldine Lambe; David Lambe; Dealer Principal, Lambe Brothers, Mr. Hiroaki Nanahara; Executive Vice-President, Sales, TME and Steve Tormey, CEO Toyota Ireland
company’s DNA. With this principle in mind, a total of 45 awards were present- ed to retailers from 33 mar- kets, in recognition of their excellent performance in Customer Recommenda- tion results both in Sales and After Sales. This year, exceptional recognition was given to the retailers who have won eight and nine times in the past elev- en years. ‘Ichiban’ is the Japanese word borrowed from ‘Okyakusama Ichi- ban’ which means ‘Cus- tomer First’, with ‘Ichiban’ meaning ‘first’ or ‘number one’. It is a suitable term to describe Lambe Brothers, a Family run dealership who pride themselves on after sales service and have numerous awards to prove it. The customer minded philosophy was recognised by Dr. Johan van Zyl, Pres-
Gavin Hydes Elected President Of SIMI
Friday, May 19, 2017 Gavin Hydes was elect-
ed President of the So- ciety of the Irish Motor Industry (SIMI), at
organisation’s AGM held in (Killashee House Ho- tel,) Naas, Co. Kildare. The Motor
Industry
is a significant business sector in Ireland, contrib- uting over €1.5 Billion to the Exchequer in taxa- tion and providing over 41,000 jobs nationally. As CEO of
Joe Duffy
Group, Gavin Hydes has been very strongly focused on the develop- ment and progression of staff within his business and is passionate when it comes to recruiting the best personnel. He feels that it is critical
for the Motor Industry to communicate the exciting and dynamic career op- portunities that are avail- able in so many diverse sectors. “It is important
the
that we are able to attract the very top talent that our businesses will re- quire going forward. It is a cutting edge, fast paced and ever changing indus- try that has a lot to offer its future employees and this should really appeal to those seeking a reward- ing career.” Speaking at
SIMI’s
AGM Gavin Hydes said “he was extremely priv- ileged, and pleased to assume
the duties of
President of SIMI”. He believes that “as an Indus- try we are in a stronger more sustainable position and have a more robust business model across all sectors as a result of the challenges faced by the Motor Industry over the last couple of years”. Having worked in all
areas of the business, Gavin takes on his new role
@eastcorkjournal / #eastcorkjournal having gained in depth knowledge, under- • Gavin Hydes, SIMI President eastcorkjournal standing and expertise
in virtually all areas of the Motor Industry in Ireland. He commented “with all the fast pace of technological advances
and the range of energy options (Hybrid, Electric, Petrol, Diesel), it is an exciting time to be part of Ireland’s Motor Indus- try.”
ident and CEO of Toyota Motor Europe, during his speech at the awards cer- emony, where he told the assembled high perform- ing retailers: “You have demonstrated how putting the customer first drives business success”. He went on to add “Toyota wants to be number one in cus- tomer recommendation in every market in Europe. The most important goal is to be number one in the hearts and minds of our customers everywhere.” Steve Tormey, Chief Ex- ecutive of Toyota Ireland added, “We are extremely proud of the work of Lam- be Brothers Car Sales in Offaly. Customer service is of an exceptional standard at their dealership and we are delighted that this has been recognised by Toyota Motor Europe”.
TecAlliance Set For Birmingham Show Seminars
The TecAlliance brand
will be at Automechnaikan Birmingham in force with the aim to raise awareness of its multiple and the
services opportunities it
provides across the entire aftermarket. The brand which features TecDoc, TecCom, Headlines and RMI technical service data platforms will also play a key role in this year’s excit- ing
seminar programme.
‘Tackling Technology’ will be the title of a presenta- tion to be delivered Ralf Pelkmann, the director of data development. With the pace of change affect- ing every system within a modern vehicle, workshops need reliable and inform- ative technical service and repair data to enable them to tackle
these challeng-
es. This seminar will show that when technicians are
equipped with authorita- tive data, they are then in a position to compete for all the work in the market, irrespective of its complex- ity, and subsequently share in the profit opportunities, particularly when they can also gain access to vehicle manufacturer recall and service update information. The TecAlliance stand is located at F100 IN HALL 20 and will have a full range of TecAlliance systems on display including the latest TecDoc parts identifica- tion system. This electronic catalogue provides instant and accurate
parts data
from more than 600 glob- al aftermarket brands and links these
replacement
components with the tools required to fit them, the comparative price of the dealer part and the VMs scheduled fitting time.
Brake Engineering Continues To Increase Caliper Coverage
Brake Engineering has
introduced eight new brake calipers and one pair of brake discs to its extensive range as it continues to ful- fil its promise of expanding its coverage to meet latest aftermarket demands. The additional brake calipers are part of Brake Engineer- ing’s original colour paint- ed caliper range for the independent
aftermarket
and include; two new grey painted calipers for the Opel Insignia (2009) and four new black painted cali- pers for Audi A6, A7, RS6, RS7, S6 and S7 (2010), and S4 (2009). The compa- ny says the range has been specially designed to match the caliper colour originally fitted on a vehicle making it
Tel: 021 463 8000 • Email:
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easier for technicians and providing added customer reassurance that
the part
will fit first time, every time. Two calipers other popu- lar claipers have also been added for Peugeot 508 and 508 sw, and Citroen C5 (2011) applications, while
the new brake discs cover the Fiat 500L, 500L MPW and 500L Trekking (2013). Brake Engineering’s com- plete product range will be demonstrated to customers by experts at Automechan- ika Birmingham on stand 19E80 from 6 – 8 June.
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