CONTENTS


ISSUE 3 2013


p30 MSpa’s Lee David Stephens


p54 A detailed look at Vietnam’s burgeoning spa sector


p72 Juice Master retreats in Turkey and Portugal


5|Editor’s letter Liz Terry shares her thoughts


14|Letters


Cellulite machine trends in the UAE 18|News


Thai spa consumers and US spa industry stats revealed; Dalai Lama to answer industry questions at GSWS; and Paramount creates a spa concept


24|Ask an expert: Facials More spas are starting to focus on facials as they’re better for the bottom line. Elly Earls reports


30|Interview: Lee David Stephens Thai-based management company MSpa runs 44 spas with 450 staff. The general manager talks to Katie Barnes about a recent deal with Per Aquum and its rapid expansion


38|Interview: Kathryn Moore MSpa’s operations director is creating a brand new wellness concept and a fast track spa manager programme


48|Being green Ecocert’s new Being label is the fi rst public-facing green certifi cation for spa operations


8 Read Spa Business online spabusiness.com / digital


p66 Disparities in therapist pay


54|Country focus: Vietnamese vision Neena Dhillon investigates the spa scene in Vietnam, one of the emerging CIVETS economies


66|Research: Price to pay A GSWS report on global therapist pay focuses on differing salary composition, benefi t and commission structures. Lisa Starr takes a closer look


72|Running on juice Juice Master founder Jason Vale tells Kate Cracknell about its retreats and how juicing can help prevent disease


Spa Business 3 2013 ©Cybertrek 2013


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