CONTRIBUTORS READER SERVICES
SUBSCRIPTIONS denise adams +44 (0)1462 471930
CIRCULATION michael emmerson +44 (0)1462 471932 EDITORIAL TEAM
EDITOR liz terry +44 (0)1462 431385
MANAGING EDITOR katie barnes +44 (0)1462 471925
PRODUCT EDITOR kate corney +44 (0)1462 471927
NEWSDESK tom walker +44 (0)1462 471934 aoife dowling +44 (0)1462 471938 tom anstey +44 (0)1462 471922
ADVERTISING TEAM
PUBLISHER/ADVERTISING SALES astrid ros +44 (0)1462 471911
ADVERTISING SALES julie badrick +44 (0)1462 471919 john challinor +44 (0)1202 742968 jan williams +44 (0)1462 471909 advertising sales –
www.spa-kit.net stephanie rogers +44 (0)1462 471902
ADVERTISING PRODUCTION ed gallagher +44 (0)1905 20198 spa recruitment/training sales sarah gibbs +44 (0)1462 471908
WEB TEAM
WWW.SPA-KIT.NET
PRODUCT SEARCH ENGINE kate corney +44 (0)1462 471927
SPABUSINESS.COM michael paramore +44 (0)1462 471926 tim nash +44 (0)1462 471917 dean fox +44 (0)1462 471900 emma harris +44 (0)1462 471921
DESIGN andy bundy +44 (0)1462 471924
FINANCE denise adams +44 (0)1462 471930
CREDIT CONTROL rebekah scott +44 (0)1462 733477
On the cover: What would you like to ask the Dalai Lama? See page 18
Kate Cracknell Kate Cracknell is the editor of Health Club Manage- ment, Leisure Media’s magazine for the health and fi tness industry in the UK and Europe. Before joining Leisure Media, she spent two and half years travelling globally, following seven years working in advertising. Email:
katecracknell@leisuremedia.com Twitter: @HealthClubKate
Elly Earls Currently based in Bali, Elly Earls specialises in hospi- tality, travel, lifestyle and healthcare writing and reg- ularly contributes to both consumer and business publications around the world including titles in Thailand and the UAE. Previously, she was the editor of four UK-based healthcare magazines. Email:
eearls@spabusiness.com Twitter: @ellyjearls
Leonor Stanton Leonor Stanton is an inde- pendent hospitality and spa consultant who spe- cialises in market and commercial assessments and fi nancial planning in the hospi- tality and spa sectors worldwide. She previously worked for Deloitte Consult- ing and Deloitte Corporate Finance. Email:
lstanton@spabusiness.com Phone: +598 95 59 88 54
Neena Dhillon Neena Dhillon writes about spas and hotels and travel trends around the world for con- sumer and business titles, ranging from Sleeper, easyJet and Gatsby to Hospitality Design. She is also the former managing edi- tor of the Great Hotels of the World Luxury Spa Collection directory. Email:
ndhillon@spabusiness.com
Mia Kyricos With 20-plus year’s of industry experience, Mia Kyricos runs a referral con- sultancy focused on the spa, wellness and hos- pitality sectors. She sits on the board of the Global Spa & Wellness Summit and has just joined SpaFinder® Well- ness as its chief branding offi cer. Email:
mia@kyricos.com Twitter: @mkyricos
Lisa Starr Business consultant, trainer and educator and overall curious person, Lisa Starr has been helping spa companies maximise their performance – in front and back of house operations – for 30 years. She is also the guest editor of Weekend, the newslet- ter for the Global Spa & Wellness Summit Email:
lstarr@wynnebusiness.com Twitter: @StarrTalk
The views expressed in individual articles are those of the author and do not necessarily represent those of the publisher, The Leisure Media Company Ltd. © Cybertrek Ltd 2013. All rights reserved. No part of this publication may be reproduced, stored in a retrieval system or transmitted in any form or by any means, electronic, mechanical, photocopying, recording or otherwise, without prior permission of the copyright holder, Cybertrek Ltd. Registered at Stationers’ Hall 30851, Spa Business ISSN 1479-912X is available on annual subscription for UK £28, Europe £38, USA/Canada £28, rest of world £38, from the Leisure Media Company Ltd. Portmill House, Portmill Lane, Hitchin SG5 1DJ, UK. Printed by Mansons. ©Cybertrek 2013 ISSN 1479-912X. Digital edition at
www.spabusiness.com/digital
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