SUNBORN DEPENDS ON SUZOHAPP
SOLUTIONS TO DRIVE CASINO PLAY Excellent customer support pays dividends at Casino Sunborn as players treated to greater variety of SUZOHAPP solutions
Casino Sunborn is the world's first super yacht casino. Situated in the idyllic Ocean Village Marina in Gibraltar, the venue offers a unique casino experience to guests and VIPs from all over the world. Located on board Sunborn’s celebrated super yacht hotel in one of Gibraltar’s most exclusive locations, Casino Sunborn is one of a kind.
Casino management has gone to great lengths to create such a wonderful gaming experience. A great range of gaming solutions has been implemented. Here SuzoHapp has played a key role to ensure that each solution is the correct one for its own application. SuzoHapp has amassed 60 years of experience in the international gaming market and places great emphasis on customer dialogue. “We are here to advise our customers and offer the right choices to create the gaming experience they are looking for”, explains Harald Wagemaker, Executive Vice President Sales & Marketing of Gaming and Casino EMEA at SuzoHapp. “With the widest selection of components and spare parts in global gaming, we are proud to have provided such a wide selection from our product range to Casino Sunborn”.
Insight CASINO SUNBORN
optimal cash handling on the gaming floor, we have provided a billbox trolley alongside additional MEI cashboxes to enable the cashboxes to be simply swopped out during the note counting process”.
RenéHuibers of SuzoHapp and Georg Tsonoulis of Casino Sunborn
As global distributor for TransAct printers, the SuzoHapp team was naturally able to communicate all the benefits of making use of the Epic 950 printer. As a result, the Epic 950 is fitted 100 per cent on the slot machines at Casino Sunborn. Further examples of solutions supplied by SuzoHapp to Casino Sunborn include all the casino locks – as a combination of ASSA DESMO locks and the SuzoHapp STC locks. The tickets for the ticket printers are also sourced from SuzoHapp.
“We go the extra mile for our customers and share our experience to advise on the best possible solutions”, notes Mr. Wagemaker. “For example, to provide
The transition of SuzoHapp from product to solutions provider can be well seen at Casino Sunborn as well. Increasingly, SuzoHapp can offer complete gaming solutions – so combining individual products in the best possible way with their contract manufacturing solutions strategy. For example: Players can be discouraged for staying longer at slot machines in they are not sitting comfortably. This includes the positioning of their legs and feet. The SuzoHapp slot machine stand enables players to stretch their legs underneath the slot machines. This ergonomic design helps players to feel more comfortable at the slot machines and so if they wish can relax and play longer.
Georg Tsonoulis, Duty Manager at Casino Sunborn Gibraltar, highlights the strong working partnership with SuzoHapp, stating, “It is a real pleasure to work with SuzoHapp. The team has shown great interest in our project right from the beginning and has been here to offer their expert advice. The diverse solutions we have implemented from SuzoHapp have all helped us create the unique casino experience we have striven for.”
ROULETTE TABLES BLACK JACK TABLES PUNTO BANCO TABLES POKER TABLES ACCESSORIES PLAYING CARDS SEATING
PST
River Drive South Shields NE33 1LH, UK T: +44 (0) 191 456 6209 F: +44 (0) 191 427 1118 E:
sales@pstseating.com
www.pstseating.com
Page 1 |
Page 2 |
Page 3 |
Page 4 |
Page 5 |
Page 6 |
Page 7 |
Page 8 |
Page 9 |
Page 10 |
Page 11 |
Page 12 |
Page 13 |
Page 14 |
Page 15 |
Page 16 |
Page 17 |
Page 18 |
Page 19 |
Page 20 |
Page 21 |
Page 22 |
Page 23 |
Page 24 |
Page 25 |
Page 26 |
Page 27 |
Page 28 |
Page 29 |
Page 30 |
Page 31 |
Page 32 |
Page 33 |
Page 34 |
Page 35 |
Page 36 |
Page 37 |
Page 38 |
Page 39 |
Page 40 |
Page 41 |
Page 42 |
Page 43 |
Page 44 |
Page 45 |
Page 46 |
Page 47 |
Page 48 |
Page 49 |
Page 50 |
Page 51 |
Page 52 |
Page 53 |
Page 54 |
Page 55 |
Page 56 |
Page 57 |
Page 58 |
Page 59 |
Page 60 |
Page 61 |
Page 62 |
Page 63 |
Page 64 |
Page 65 |
Page 66 |
Page 67 |
Page 68 |
Page 69 |
Page 70 |
Page 71 |
Page 72 |
Page 73 |
Page 74 |
Page 75 |
Page 76 |
Page 77 |
Page 78 |
Page 79 |
Page 80 |
Page 81 |
Page 82 |
Page 83 |
Page 84