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Combat Theft continued from page 121


a $6.1 million loss in merchandise. It was the bust of a mother-dau- ghter team at a local QFC grocery store that fi nally launched an of- fi cial investigation, after years of lobbying to law enforcement from local loss prevention teams. Now other states such as


Arizona are cracking down on or- ganized thieves. According to The Arizona Republic, “Gang members carry comprehensive shopping lists. They have designated roles such as driver, lookout, picker, packer and supervisor. They use hand signals, cell phones, GPS de- vices and other electronic gadgets,


and they are increasingly violent. More retailers are reporting that the criminals they apprehend are resorting to violence, putting store employees and customers at risk.” As a result, retailers are getting more sophisticated with their security measures, with in- novative loss prevention tools that go beyond the lockdown display cases full of high-end electronics, cosmetics and medical products. For instance, “Some retailers subs- cribe to a point of sale tracking service offered by Siras Inc. Si- ras keeps track of a product’s bar code and notes when and where it is sold. If a thief tries to return a product from another retailer or returns one that was never tagged as being sold, the system alerts the cashier that it is likely


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stolen,” reports The Arizona Re- public. And for those organized shoplifters looking for more than a couple items to tuck away, new anti-sweep hooks keep racks in place and impossible to swipe. All in all, it’s about outsmarting the thief. Shoplifters and orga- nized gangs will adapt, but so must retailers and their loss pre- vention teams, identifying the techniques these criminals use so that programs and tools can be developed to deter them. Ef- forts such as those made by the Organized Retail Crime Alliance, formed in 2007 by the Arizona Retailers Association, are an ins- piration. The group has aided in the arrest of numerous thieves, after the networking that occurs at its monthly meetings. ■


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