ANNUAL REPORT 2010-2011 NELACoaching


‘Coaching is about facilitating the learning required to improve performance but will also invariably be about change, whether that be in perspective or behaviour’


Peter Bluckert


Through training leaders in coaching and supporting coaching approaches across the region, the academy aims to promote best practice and create a coaching culture throughout NHS North East.


Coaching is a powerful resource for leaders to develop their own skills and to lead change. Coaching can help leaders to think differently about challenges and to overcome barriers, both personal and professional, to enhance the change process.


Leaders who adopt a coaching style in their day to day interactions help to create an environment where teams feel empowered to ask questions and innovate.


offered coaching. Individuals can also request coaching via the NELA website.


Typical coaching issues and themes include:


Skills and performance Personal development Leadership Work/life balance


Our approach


The academy has supported 50 individuals from across the NHS in the North East to train in coaching skills. These coaches form the NELA coaching register. Membership of the register is also available to coaches who have trained by another route.


Members and alumni of NELA leadership development programmes and networks are currently being


Coaches on the NELA coaching register come from a wide range of backgrounds and roles within the NHS in the North East. This breadth of experience and interests means that the academy can match those who are seeking coaching with the coach who best meets their interests and needs.


NELA coaches agree to:


Practice according to European Mentoring and Coaching Council guidelines


Keep up to date by attending quarterly Continuous Professional Development events


Reflect on their practice through supervision


Meet the coach


‘I have gained a lot of personal insight and learnt a lot about coaching techniques from completing NELA coaching training.


I can now reflect at a deeper level how to improve and change my way of handling issues that I previously struggled with.


I have used some of the tools and techniques of coaching but need to continue develop my coaching style and skills, so that they become more intuitive.


I need to continue to develop as a coach and move along the coaching continuum.


I also plan to use my coaching skills on an informal basis. My aim is to make informal coaching my natural style of communication rather than offering advice based on my own circumstances, which is my instinctive style.’


Dr Susy Cook


NELA Coach/Service Improvement Lead/OD Practitioner, South Tees Hospitals NHS Foundation Trust


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