p38 Seat only op 11/9/09 13:24 Page 38
SEAT-ONLY OPERATOR
OF THE YEAR
SPONSORED BY
co uk
WINNER
FINALISTS
GOLD MEDAL
Gold Medal stood out among strong entries Avro
for delivering growth in a tough market,
good business performance, excellent trade Faremine
relations and commitment to staff training.
Judges felt Gold Medal’s entry was the most Jetset Flights
impressive because of detailed information
about its performance, including increasing The Holiday Team
scheduled seat-only sales when the overall
market was down. Trade relations were Travel 2
equally impressive, with a range of initiatives
including a new call centre monitoring system
and trade campaigns with airlines that
included specific regional airports. The judges
also highlighted the Gold Medal Development
Programme, set up to provide individual
staff training for all employees. They felt
the programme went beyond many similar
schemes and showed real commitment by the
company to the development of its workforce.
38 THE TTG TRAVEL AWARDS 2009
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