p18 Retail Team 11/9/09 13:04 Page 18
RETAIL TEAM
OF THE YEAR
SPONSORED BY
WINNER
FINALISTS
JOURNEYS
A LA CARTE
Ilkeston Co-op, Newark
The judges were particulary Highly commended
impressed by the evidence
of financial success that Garstang Travel
formed the keystone of the
Journeys a la Carte entry. Hays Travel,
The panel also noted a Sunderland
clear sense of team spirit
and a well thought-out Purser’s Travel
business strategy which demonstrated the Worldchoice
agency’s in-depth understanding of its clientele.
Journeys a la Carte’s high levels of customer Thomson,
service and innovative marketing also caught Liverpool Lord Street
the judges’ eye, as did its strong trade relations
with its suppliers. In a closely fought category,
the panel also awarded a highly commended
honour to Ilkeston Co-op in recognition of a
remarkable turnaround of its business, under-
pinned by service, training and innovation.
18 THE TTG TRAVEL AWARDS 2009
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