p24 Travel Serv 11/9/09 14:03 Page 24
TRAVEL SERVICE
PROVIDER
OF THE YEAR
SPONSORED BY
WINNER
FINALISTS
TRAVELPORT
Travelport won this category because of the BP Travel Marketing
launch of innovative products together with a Services
strong business performance in spite of the
downturn. Judges were particularly impressed Comtec
by the launch of Travelport’s “Rapid Reprice”
product, unique to the market. The product Mondial Assistance
recalculates ticked booking files when the
itinerary is changed, so stops agents having to Net Trans Services
manually compare itineraries and fares and
check all the associated rules. Judges said Rock Insurance
that would be of real practical help to agents
because it would remove one of the processes Tipto
they had to deal with. They also felt it would
help Travelport win and retain customers. Training for Travel
Judges also felt Travelport’s financial
performance was strong and it had had a
good year of consolidation and acquisition,
benefiting from the integration of Galileo and
Worldspan, and acquiring distributors.
24 THE TTG TRAVEL AWARDS 2009
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