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IN PERSON


Pam Suder-Smith


OnBoard Hospitality welcomes IFSA’s newly appointed president, Pam Suder-Smith. Richard Williams catches up with Pam in Anaheim, California


Pam Suder-Smith VICE PRESIDENT SALES & SERVICE, POURSHINS SUPPLAIR A long-time member of IFSA in addition to Pourshins Supplair, Pam has worked as an airline and catering executive at Air America, MGM Grand Air and Ogden Aviation Services. She has also worked in the restaurant industry, opening restaurants in both America and Japan. Pam graduated from the University of Oregon with a Bachelor’s degree in Education. She received her MBA degree from CW Post University in New York.


OBH: Congratulations on your new appointment. What is your vision for the next two years? PSS: It is critical that IFSA continues to deliver value to its membership. While that means different things to different members, our goal is to continue to strengthen its role as a global forum for innovation, education and communication. The first pillar of focus is innovation, and to do this we established the Ideation Task Force. This committee helps drive our 'out of the box' thinking to enhance membership value. We will also be trying to extend IFSA's membership into additional sectors – suppliers or services beyond traditional food and beverage offerings – to generate more ideas and ways to improve the overall passenger experience. This will provide extra resources for members. Pillar two is education. IFSA is an authoritative resource for food safety.


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We will continue working closely with regulatory agencies to ensure our industry has a seat at the table when new legislation is considered or enacted. Our Government Affairs and Education Committee does a tremendous job and will continue to support IFSA's role as industry advocate in this respect. Pillar three is communication. We will continue to ensure that members are made aware, updated and involved regarding the latest rules and regulations concerning our industry. To that end, we will continue to promote collaboration between the IFSA Communications Advisory Council and other committees within the association. Whether a member desires support in one or all three of these areas, I want IFSA to be the primary go-to point. I have always seen the organisation as a safe pair of hands, protecting the interests of its


members and supporting growth and integrity in the industry. As president, I want to help continue and expand on that legacy.


How do you feel about linking up with APEX for the annual conference in Anaheim? We want to continue creating strategic partnerships with associations that have shared interests, similar to the collaborative efforts we have implemented with APEX. We have just had a joint board meeting and want to continue this collocation. This year is important for us because you can see that at this show the walls have come down between IFSA and APEX, so that you can easily walk through from one show to the other.


Do you have any plans for any new initiatives or partnerships? Asia Pacific is an important region for us, and they have been very loyal


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