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July, 2012 ElEctronic Mfg SErvicES How SAI’s Service Package Simplifies Sourcing By Wally Johnson, Vice President Sales and Marketing, Spectrum Assembly, Inc., Carlsbad, CA
it is a core part of the management culture.
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Founded in 1993, the electronics manufacturing services (EMS) provider is headquartered in a 40,000-ft.2facility in Carlsbad, CA. As a full service turnkey contract manufacturer, SAI provides manu- facturing and test of printed circuit board assemblies, complex box build and cable/harness assemblies. It serves customers in a variety of in- dustries, including medical, defense, agricultural, industrial, audio/visual and lighting. The company is ISO 9001 and ISO 13485 certified, and ITAR-registered. Companies out- source to EMS providers because they want product built better, faster and at a lower cost than they could do it in-house. However, many cus- tomers have requirements that go well beyond the basic contract manu- facturing business model.
Packaged need combinations. The team at SAI realized that
most of their customers’ require- ments clustered around specific com- binations of services. In addition,
edefining contract manufactur- ing isn’t simply a slogan at Spectrum Assembly, Inc. (SAI),
they found that customers new to outsourcing didn’t always have a
combinations to make it easier for customers to compare the range of
port advantages SAI brings to the equation at critical points in the product lifecycle. The five core pack- ages identified were:
Quickstart, which streamlines NPI with a robust assessment and quali- fication process.
TeamAssist, which supports custo - mers who are new to sourcing by as- signing a Tiger Team to fill gaps in doc- umentation and required processes.
Active Scheduling, which supports high mix and/or variable volume projects’ schedule flexibility require- ments.
Total Lifecycle Control, which provides the right mix of support services from product concept through end-of-life.
SAI’s use of Aegis iView software combined with flexible production equipment helps support high mix projects.
good understanding of the services they needed. Their solution was to package the most popular support service
support offered with the other con- tractors they may be evaluating. The team also wanted to underscore the administrative and engineering sup-
Unlimited Systems Solutions, which utilizes SAI’s system assembly expertise and vertically integrated cable manufacturing to provide high quality and cost competitive box build solutions. Customers can source to SAI in
the same way they would in any con- tract manufacturing relationship. But, the service package approach opens
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