THE BOOKING PROCESS
be aware that additional questions should not be sent to the e-mail address you received the confirmation from
(
donotreply@ncl.com). Please contact us by phone or GO TO
www.ncl.com/contact.
3
FLY-CRUISE PACKAGES Recommend your customers to book one of our fly- cruise packages to start their holiday stress-free! NCL will organise the outward and return flights with a renowned airline, as well as the transfers and, depending on the port of departure, an overnight stay in advance. And best of all: as our sales partner, you will receive at least your standard base commission on the complete travel package (excluding taxes)!
INCLUDED SERVICES:
• Return flight with an airline of your choice (subject to availability) in the booked class (Economy Class, Premium Economy Class, Business Class or First Class)
• All taxes, airport charges and airline fuel surcharge
• For cruises from North America, Central and South America, South-East Asia and Pacific: hotel night(s) before or after the cruise in a middle-class hotel (usually close to the airport)
• All required transfers between airport, hotel and port NOT INCLUDED:
• Hotel breakfast and single room surcharge for a possible pre-overnight stay
The platform "NCL Air", integrated in our agent booking engine offers you access to all flights bookable via Amadeus with real-time availability and current prices.
Learn more with the NCL Air Cheat Sheet on Marketing Headquarters. GO TO
market.ncl.com/NCLAir
ADVANTAGES FOR YOUR CUSTOMERS:
• Flights available from all regional airports • Choice of all airlines bookable via Amadeus
• Choice between daily fares (with restrictions on payment and cancellation) and our regular tour operator fares, which offer more flexibility
• Easy upgrades to Premium Economy, Business and First- Class flights
• All fares include checked baggage
• All fares bundled with transfers to/from port and pre-overnight stay if required
• We take care of organizing alternatives in case of flight cancellations or delays
BARCELONA TRIESTE 4
TRANSFERS & PARKING TRANSFERS If your customers prefer to organise their flight individually, then at least book the transfer from the airport to the pier via NCL. This will save your customers a lot of stress and unnecessary taxi costs and you as a travel agent will receive 10% commission on the transfer price. All transfers are available on the day of embarkation and disembarkation and can be booked up to 10 days before the start of the cruise for non-European ports and up to four days for European ports. To ensure that your customers do not miss their transfer or plane, take a look at the overview with air cut-off times depending on cruise departure and arrival times per airport on GO TO
trade.ncl.com/bookingreferences.
PARKING Your customers have chosen one of our cruises from/to Barcelona, Copenhagen, Civitavecchia (Rome) or Venice (Trieste) and would like to travel individually by car? It's good if you know in advance where they can park their car near the port. Simply give your customers the following contacts to reserve parking spaces individually.
PORT COPENHAGEN COST
€ 90,- per week, after- wards
€ 15,- per day* CIVITAVECCHIA
€ 39,- per week, afterwards € 15,- for every additional day*
€ 75,- for 7 days, afterwards € 10,- for for every additional day*
FURTHER INFORMATION
Freeport:
+45 22 92 34 75
cmport@cmport.com
www.cmport.com
+ 39 076 62 20 138
info@portparking.it www.portparking.it
+34 93 508 80 76 aparcament@wtcbarce-
lona.es www.wtcbarcelona.com
approx. € 120 per week
www.myparking.it
*Prices subject to change. NCL accepts no liability for parked vehicles. Please contact the relevant valet parking provider with any complaints. Parking reservations are not commissioned.
88 ADVANTAGES FOR YOU:
• Flight packages are commissioned with your standard base commission
• All booking components from only one provider makes it easier for you to handle the booking
• Full tour operator liability with NCL
Please note the different conditions for cancellations, changes, and payment for flexible and restricted fares according to GO TO
www.ncl.com/terms-and- conditions
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