THE BOOKING PROCESS 5. THE BOOKING PROCESS 1


BECOME A PARTNER AGENCY • Click on “New Agency” (bottom right-hand side) on the Norwegian Central homepage and complete the form


• Attach your extract from the commercial register/ business registration


• Sign the agency contract (will be sent to you after submitting the online form)


• Get your agency ID and access to Norwegian Central


Tip: You can find the most important infor- mation and links to get you started on GO TO trade.ncl.com/setsail.


2


CREATE & MANAGE A BOOKING We recommend to book via our online booking engine.


Learn more with the


Online Booking Engine User Manual on Marketing Headquarters. GO TO market.ncl.com/ABEManual


Learn more with the


Online Booking Engine Cheat Sheet on Marketing Headquarters.


GO TO market.ncl.com/BookNorwegian


• No software required, online access via Norwegian Central


• Check availabilities at any time, extend options by yourself and confirm them


• Individual bookings and administration of existing group allotments possible


• Direct access to NCL Air to easily add and administer flights based on real-time availability


• Add the Free at Sea holiday upgrade to your booking


• Special prices for members of our loyalty programme “Latitudes


Rewards” and of course all campaigns are taken into account for pricing


• Filter staterooms by specific criteria and compare prices for multiple sailings


• Edit multiple booking requests at the same time


• Many additional services can be booked for existing reservations, e.g. transfers, hotels, shore excursions, amenities, dining, entertainment* entrance fee to the Spa* special diets (*


, spa treatments, and special requests such as not available for all ships)


• Apply a CruiseNext Credit or Future Cruise Credit and/ or do the deposit and final payment for a booking by credit card


• Manage your employees and their access data independently


87


Please note that no additional extensions can be granted beyond the above option extension period.


STEP 2:


After you have created a reservation, you will receive the travel confirmation automatically via e-mail. Please


current The Haven & Suites categories:


DAYS LEFT UNTIL DEPARTURE


999–30 days 29–0 days


LENGTH OF THE OPTION


24 hours –


POSSIBLE EXTENSION OF THE OPTION


4 days –


Alternatively, you can reach our reservations department via the hotline: For Denmark +45 78 77 28 22, for Finland +358 9 3157 9407, for Norway +47 21 95 62 10, for Sweden +46 8 403 087 02, for France 0805 371 622, for Italy +39 800897586, for Ireland +353 15410297 and from all other European countries 00800 03 10 21 21 (toll-free from landline network, rates differ for calls from mobile network).


If you contact us, please have the following information at hand:


• Your agency ID


• Your customers‘ Latitudes Rewards number (if they have travelled with NCL before)


• The complete names of your customers as they are indicated in their passports


• Your customers birth dates and the nationalities STEP 1:


If you want to block a stateroom without full commitment, you can set up an option first. Options always need to be reconfirmed during the option period, otherwise they will


be cancelled automatically. The option period


depends on the sail date and will be shown on the confirmation you receive by e-mail. Important: Please always reconfirm options with the reservation number in writing or via telephone or confirm them online via our online booking tool. It is not sufficient to pay the deposit. You will find the option period on your option confirmation. Our option periods for individual bookings:


All standard stateroom categories:


DAYS LEFT UNTIL DEPARTURE


999–30 days 29–15 days 14–4 days 3–0 days


LENGTH OF THE OPTION


3 days 24 hours 24 hours 8 hours


POSSIBLE EXTENSION OF THE OPTION


7 days 4 days – –


Page 1  |  Page 2  |  Page 3  |  Page 4  |  Page 5  |  Page 6  |  Page 7  |  Page 8  |  Page 9  |  Page 10  |  Page 11  |  Page 12  |  Page 13  |  Page 14  |  Page 15  |  Page 16  |  Page 17  |  Page 18  |  Page 19  |  Page 20  |  Page 21  |  Page 22  |  Page 23  |  Page 24  |  Page 25  |  Page 26  |  Page 27  |  Page 28  |  Page 29  |  Page 30  |  Page 31  |  Page 32  |  Page 33  |  Page 34  |  Page 35  |  Page 36  |  Page 37  |  Page 38  |  Page 39  |  Page 40  |  Page 41  |  Page 42  |  Page 43  |  Page 44  |  Page 45  |  Page 46  |  Page 47  |  Page 48  |  Page 49  |  Page 50  |  Page 51  |  Page 52  |  Page 53  |  Page 54  |  Page 55  |  Page 56  |  Page 57  |  Page 58  |  Page 59  |  Page 60  |  Page 61  |  Page 62  |  Page 63  |  Page 64  |  Page 65  |  Page 66  |  Page 67  |  Page 68  |  Page 69  |  Page 70  |  Page 71  |  Page 72  |  Page 73  |  Page 74  |  Page 75  |  Page 76  |  Page 77  |  Page 78  |  Page 79  |  Page 80  |  Page 81  |  Page 82  |  Page 83  |  Page 84  |  Page 85  |  Page 86  |  Page 87  |  Page 88  |  Page 89  |  Page 90  |  Page 91  |  Page 92  |  Page 93  |  Page 94  |  Page 95  |  Page 96  |  Page 97  |  Page 98  |  Page 99  |  Page 100