Welcome Hosts are available at La Motte Street to help people with the range of services now available there. The hosts carry tablets to help the customers complete online forms, and to deal with simple queries that don’t need a specialist advisor.
Combined control room This year Jersey's emergency response teams are joining forces in a new Combined Control Room for the Ambulance, Fire and Rescue Service and Police. This is one of the first changes to come from the creation of the new Justice and Home Affairs department.
The unit will be based at Police Headquarters and will bring control room staff from each service together, in a single, combined control room, to deal with emergency calls and share resources. This is an important step towards delivering a modern, effective, efficient and integrated 'blue lights' and emergency response service, which works together and responds to the needs of our community.
The Justice and Home Affairs department aims to develop an integrated criminal, civil and administrative justice system focused on prevention, early intervention and collaboration.
Culture change Modernisation is spreading through the organisation. It will ultimately integrate how we deliver all our services, providing coherence and clarity about how our structure works. It will make it clear to staff what the accountabilities are and what performance levels are expected. It will reduce duplication, promote collaboration, increase
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TRAINING ACADEMY
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A dedicated workplace wellness programme that works.
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productivity, and ensure better value for money for the taxpayer.
By encouraging transparent decision-making and greater accountability, these changes will end the ‘silo mentality’ that developed alongside separate departmental structures, and fuel a culture change based on teamwork, collaboration, and partnership.
For Corporate Accounts go to
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Email:
GT@elevate.je 20/20 - Finance Page 59
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