harmless enough to be let in. Not to mention all the possible ways that malevolent AI could be used to seek out weak spots by hackers.


Even without intervention from cyber criminals, AI still has its limitations. While the ‘intelligence’ is good at logical, repetitive tasks, such as making decisions based on mathematical data, it is not a human-like intelligence. It’s not (yet) able to adapt to change with reprogramming from human developers, and lacks any kind of common sense. For that, we will always need people. We still very much need a human to see the bigger picture and apply the knowledge that we can gather using Artificial Intelligence.


Although it does seem like everyone in the tech world is 100% sold on the idea of an Artificial Intelligence cure-all, that is not the case. There are plenty of sceptics, and Barnaby is one such sceptic: ‘AI grabs attention, but I’m super cynical about it and so are most right thinking change practitioners. It’s about benefits and capabilities, not whether it uses next generation hype to do it!’ AI alone is not enough - any more than simply having a calendar will have the end result that your aunt gets a card in time for her birthday. ‘Same old story – better modest tools intelligently deployed and diligently monitored and updated, than bleeding edge tech which is too complex to support either intelligent deployment or diligent operation.’


Artificial intelligence is not going away, and new uses are being found for it all the time. From robots that can pick up huge slabs of concrete to quickly assemble a flood barrier, to the algorithms powering your Netflix recommendations, AI is everywhere. But relying on AI as your main line of cyber defence is a recipe for disaster: we need human common sense and more human expertise. When a breach does happen, a rigid AI algorithm is not to be relied on in our crisis response either. Man and machine need to work together.


20/20 - Finance Page 57


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