Better... together!


The franchise dynamic is freuently compared to a mily unit, so why not harness those good relations when it comes to running a business s these case studies show, working with loved ones can produce the most successful panerships


Right at Home F


or Joe and Madeline Morgan, franchising offered more than a route into business ownership. It


provided the opportunity to build a family- run enterprise rooted in shared values, community impact and high-quality care. When Joe left a 30-year career in


aerospace in search of a new challenge, he'd long harboured ambitions of running his own business but was also in search of something meaningful. “Faith and the Church are central to our


family,” explains Madeline. “We wanted a business that would benefit others and enable us to give something back.” After researching the homecare sector,


the couple approached several franchise brands but, for them, Right at Home stood out. “It was clear that we would need to prove to them that we were worthy of being awarded the franchise, rather than


them trying to convince us to buy one,” says Joe. At the time, Madeline was teaching


full-time and expected to support the business from the sidelines. Instead, she found herself actively involved from the beginning. “Right at Home wanted me to join Joe for meetings regardless,” she says. “Their whole approach felt family-oriented and inclusive. We could see how much of a difference we could make in our community, and we knew this was a business we would be proud to run.”


“ 104 We work


well as a team here … we know we’re making a difference


Joe launched Right at Home


of Registered Manager, helping to shape a service aligned with the family’s values and ambitions. Today, having celebrated 10 years,


the business has become a true family enterprise. Alongside a core office team, two of Joe and Madeline’s four daughters now work in the business. “We work well as a team here,” says


Joe. “There’s a real feel-good factor to what we do because we know we’re making a difference.” For Madeline, that impact remains


the greatest reward. “The feedback from clients and their families just warms your heart. Yes, this is a profitable and growing business, but having a business we can be so proud of brings the greatest satisfaction.” Joe agrees. Reflecting on a client who


Portsmouth in January 2016. While franchising provided training, support and a proven model, the early stages were still demanding, but as the business grew, Madeline took on the role


”  Joe and Madeline Morgan


regained his independence after years of support, he says: "Being able to play a part in life-changing outcomes like that feels like a success story very few business owners get to have. Every wook brings magic moments." For the family, building a successful business and improving lives has proved to be the perfect combination.


rightathome.co.uk/ franchise-opportunities


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