FRANCHISEFOCUS
explains: “During my school years, I was a regular visitor to my local Subway store; in fact, the Sandwich Artists began to recognise me and would start making my Sub to my exact specifications long before I had even had to ask for it!” “I loved the brand and its future potential. My
family is in farming, but I didn’t feel it was the right career path for me. With the business studies knowledge I had gained at university and my passion for the brand, a Subway franchise felt like the perfect career.” Will met with his local business development
team, who were able to provide all the advice and guidance he needed. With a little financial support from his dad, Will became the franchise owner of an existing Subway store in Bath in August 2016. A second store in the city followed in May 2018, and two further stores in late 2019.
"I really enjoy building up a rapport with my guests and getting to know them and the local community of which I am a member"
Like all new franchise owners, Will attended a
two-week training course at Subway’s Support Centre in Cambridge. This provided all the necessary classroom and in-store experience Will needed to run his Subway franchise. Will says: “The training was really good fun. I had a great group, many of whom were from different countries in Europe and we have stayed in touch. It’s great to hear from them and learn about their experiences in their home countries. I’ve even had the chance to visit one of my fellow trainees in Amsterdam. “The support Subway provides for franchise
owners is ongoing and consistent. My Business Consultant is always at the end of the phone to help with anything from deliveries, to financials and advertising. “The best part of being a Subway franchise
owner is the flexibility it offers. I really enjoy being my own boss, in charge of my work-life balance and longer term future.” A typical day sees Will spreading his time across
his four Subway stores in Bath. He regularly works on the front-line, serving guests alongside his 35 members of staff. He adds: “I really enjoy building up a rapport with my guests and getting to know them and the local community. It’s important my customers realise that behind the big Subway brand is a small business owner, who wants to be a valuable member of the community.
p Will Bray “Working alongside my staff members also
means I have built up good relationships with them. I’m very hands-on and they really just see me as one of the team.” Asked what he would say to prospective
franchise owners, Will comments: “Do your research and ask lots of questions. Speak to your local Business Development team, as well as other franchise owners. I’m always willing to talk to someone who is considering becoming a franchise owner. It’s also worth visiting other stores.” With new and existing store opportunities
available throughout the UK and Ireland, Subway is keen to hear from hard-working, entrepreneurial individuals who want to join one of the largest and most popular franchise brands.
SUBWAY Quick-service restaurant 0800 0855 058 (UK) or 1800 413 076 (Eire)
franchiseopportunities@subway.co.uk subwayfranchising.com
BUSINESSFRANCHISE.COM 49
Investment level: £50k-£100k
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