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Wellbeing feature


p Jim Dudley


Wiltshire Farm Foods' pioneering softer foods meals earned the company the prestigious Queen’s Award for Enterprise: Innovation. Much more than a meal delivery service,


Wiltshire Farm Foods’ franchisees pride themselves on their relationships with their customers, many of whom have had to shield and have experienced isolation this year due to the pandemic. Franchisees, along with their delivery drivers


and call handlers, go above and beyond for their customers by stopping for a chat on the doorstep; putting meals in the freezer should it be required and spending a little longer on the phone taking an order, all to ensure their health and wellbeing.


What are your thoughts for the year ahead, how do you stay positive? I am confident that sales in 2021 will continue to grow, alongside a strong marketing plan from Wiltshire Farm Foods. Outside of work, ordinarily eating out keeps me positive – especially seafood restaurants – but Covid has put a stop to that! One of the things that helps me to keep in a positive state of mind and that I still enjoy is walking in and around Cornwall – the views are stunning.


franchise.wiltshirefarmfoods.com BUSINESSFRANCHISE.COM 43


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