Mary bought a dress in Breda’s Boutique for €150. When she brought it home, she realised it did not match her jacket. The next day Mary went back looking for a refund.
Is Mary legally entitled to a refund? Indicate by placing a tick (✓) in the correct box. Give a reason for your answer.
Yes No ✓
Reason: She just changed her mind about the dress - there was nothing wrong with it, so the shop is not responsible.
CLASS ACTIVITYINTRO ACTIVITY Key Skill: Identify when a consumer is and is not entitled to redress.
Read each situation below. Decide whether the consumer is covered or not covered under the Consumer Rights Act 2022. Give a reason for your answer.
1. Cian buys a second-hand phone from a classmate. It stops working the next day.
2. Priya buys a pair of runners in a sale for half price. The sole splits after one week.
3. Aoife pays €4.99 to download a game. The description says it works on Android but it does not work on her phone.
4. James buys a jacket in a shop, brings it home and decides he does not like the colour.
5. John pays €9.99 for a site with cheat codes for a PlayStation game. The codes work but the game is still too hard for John to complete.
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CHAPTER 7: rights and responsibilities of consumers