The listed prices are our cash prices and are exclusive of VAT. They are intended to be used as a guide. Call us or visit cooksongold.com for current pricing. All prices may change without notice. All orders are subject to post and packaging charges.
WEIGHTS AND SIZE INFORMATION:
All weights and sizes included in this catalogue are given for guidance only; all drawings and photographs are for reference purposes and are not necessarily to scale, those that are shown to scale are for guidance purposes only and are subject to change.
PAYMENT METHODS: We accept the following methods of payment:
• Pre-arranged Cooksongold Credit account
• Credit cards: Visa, Mastercard • Debit cards: Visa Debit • Cash, cheque & BACS Transfer • PayPal
SHIPPING:
We make every effort to ensure that all orders placed before 6pm will be shipped the same day*. Out of stock lines will be despatched as they become available.
RETURNS:
Returned Goods will be credited if returned within 30 days in their original condition with the respective invoice.
Goods accepted for return will be credited at the price on the date of invoice. Goods returned for credit after 30 days that were correctly supplied may be subject to a handling charge of 10% of the value of the returned product. Special order items( incl cut Bullion ) will not be accepted for return. Return labels can be found on cooksongold.com
MACHINERY / EQUIPMENT WARRANTY:
Items may be returned within 30 days of purchase, if not suitable, for an exchange or refund, in original condition and packaging.
Faulty equipment and hand tools are governed by the manufacturer's warranty and evaluation. COOKSONGOLD DIAMONDS:
Cooksongold do not knowingly sell conflict diamonds, and to the best of our ability we will undertake reasonable measures to help prevent the sale of conflict diamonds in this country.
CONSUMER RIGHTS DIRECTIVE:
As new legislation is introduced we commit to ensuring that our service at least matches or usually exceeds the minimum legal requirements IMAGES
Images shown are for illustration purposes only and may vary from those shown in the catalogue
TERMS AND CONDITIONS:
For a copy of our full terms and conditions visit cooksongold.com or contact Cooksongold on 0345 100 1122
HOW TO PLACE AN ORDER:
When placing an order with Cooksongold please have the following to hand to help speed up the taking of your order: • Your 6 digit account number e.g. B12345. • Your full delivery address (including postcode).
• Your payment details: i.e. credit card details or account number.
• When and how you wish your goods to be delivered.
• Codes and descriptions of the products you wish to order e.g. NBD 006, 9ct Yellow 6mm Open bolt ring.
• The quantity, size and carat of the products.
TO ORDER: Phone
UK Sales (local rate) Tel : 0345 100 1122 0121 200 2120
Fax: 0121 212 6456
International Tel : +44 121 200 2120 Fax: +44 121 212 6456
Calls to and from Cooksongold may be recorded or monitored as part of our effort to further improve services to our customers.
