INSIGHT
OPERATIONAL EFFICIENCY JCM GLOBAL
our GPT cashless system, generating data about their play in real-time. Te operator asked if the data could tell him how many of his players were from Germany? I said yes. Could it track how many played in his locations in multiple countries? I said yes. And you can see the revenue in real-time. You can see the game they're playing, as they're playing it. His mind was blown.
Dave: Tere was a time where industry executives were only focused on moment-to- moment play. Te question was: "What's in this for me today?" We don't get that type of question anymore. Te executives we're talking to are looking at the really big picture. Tey want to know the lifetime value of the player and how they can achieve a long-term relationship, not just from slots and table play, but entertainment, food and beverage and hospitality. It's a different world these days.
Payam: What's also first and foremost in the mind of operators is security. Every discussion with operators begins and ends with a focusing on the security aspects of every product. And if
“Efficiency is a prime driver, especially in the US right now, as the labour market is especially tight. So efficiency is top of mind for everybody, because with the pressing shortage of labour, and the crushing costs attributed to it, everybody's looking to run their business better and in a more efficient manner. JCM Global's ability to deliver those compatibilities, to manage their efficiency on their floor, and to best run their business in the most effective way, is a game changer.” Dave Kubajak
you're not architected to meet all of the regulatory requirements facing the operator, you're no longer part of the discussion. Security is key, and it's paramount that we meet everything that the regulators and the government agencies require. If you don't make that bar from the outset, you're wasting their time.
Dave: I'd also add that efficiency is a prime driver, especially in the US right now, as the labour market is especially tight. So efficiency is top of mind for everybody, because with the pressing shortage of labour, and the crushing costs attributed to it, everybody's looking to run their business better and in a more efficient manner. JCM Global's ability to deliver those compatibilities, to manage their efficiency on their floor, and to best run their business in the most effective way, is a game changer.
Don't get me wrong. Revenue remains king, but there's a realisation that if you're not running an efficient business, costs can quickly outpace revenue. Te casino industry today is highly sophisticated.
WIRE / PULSE / INSIGHT / REPORTS P55
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