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May, 2020
ElEctronic Mfg SErvicES It Actually is Rocket Science:
How Rocket EMS Strives to Continuously Exceed Customer Expectations
By Ofer Maltiel, Strategic Sales Director, Rocket EMS L
ocated in the heart of Silicon Valley, Rocket EMS is a leading electronics manufacturing serv-
ices provider that was founded and incorporated in 2011 by industry vet- eran Michael Kottke. Michael want- ed to bring together great minds with a shared vision. He wanted to focus not just on innovation, but on consis- tently delivering innovation. Michael reached out to fellow
industry veterans Dennis Kottke and Scott Schaetzle to form the compa- ny’s leadership group. All of these players had a shared attitude to- wards American manufacturing and experience, building $100 million businesses numerous times over. Comprising a 36,000 ft2
(3,345m2) facility outfitted with the latest infrastructure, both from a networking and power perspective. The company strives for efficiency in every dimension. The company would rather invest its effort in figur- ing out how to solve a problem,
rather than describing all the little things that will delay a project or get in the way. Silicon Valley can be de- scribed in three words: ingenuity, creativity and innovation. Rocket fo- cuses on excelling in all three.
Made in America Half a century ago, “Made in
America” had a very different conno- tation than it does today. Rocket EMS has developed and implement-
ed a QMS that addresses the design, development, production, installa- tion, and servicing of products as de- fined by customer requirements. Rocket EMS believes unparal-
leled quality is a requirement. “Simply put, we’ve built a QMS
that ensures we deliver on every promise of customer satisfaction and continuous improvement,” says Michael Kottke. The company has es- tablished, documented and imple- mented a QMS in accordance with the requirements of international standards and statutory and regula- tory requirements. It is maintained and continually improved through the use of the quality policy, quality objectives, audit results, analysis of data, corrective and preventive ac- tion, and management review. “We are constantly and actively
Rocket EMS relies on Juki pick-and-place equipment and rigorous attention to detail to deliver the highest quality possible.
involved in implementing our QMS,” says Kottke. “It has provided the vi- sion and strategic direction for the
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