Improving pati ent care
We have worked hard to improve pati ent care during the year, with investment and development
in many areas. Here are some examples: Implemented Homecare Support to care for pati ents with a rapidly deteriorati ng conditi on, in their own home
Opened the Overton Unit, which off ers four palliati ve care beds in single rooms and 24 further rehab beds for our pati ents
Started building a new Surgery Assessment Unit on the Basingstoke site to support the faster treatment of our pati ents in the most appropriate setti ng
Increased the number of gynaecology clinics to improve pati ent experience
Appointed a perinatal mental health midwife to improve the services and support off ered to women and their families
Set up a pati ent helpline for medicati on queries to provide pati ents in the community with criti cal support with their medicines post-discharge or aft er outpati ent appointments Supported two members of the child health team to complete their advanced nurse practi ti oner training
Purchased CRIS communicator soft ware through charitable funding for the radiology department to ensure pati ents with criti cal fi ndings are seen more quickly
Our transformati on programme supported fi ve major projects in non-electi ve (unplanned) care, outpati ents, theatres, diagnosti cs and pharmacy. The work resulted in a reducti on in our non-electi ve length of stay of over a day, a reducti on in how oft en outpati ents appointments are cancelled and rebooked and an increase in uti lisati on of orthopaedic theatres. The schemes supported savings of £1.2m.
26 | Annual Review 2017/18
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