Contents Our values


2


Welcome 3 Who we are and what we do A summary of the year Our staff


Our volunteers


In touch with our pati ents Our local contributi on Finance


Highlights of the year Improving pati ent care Looking ahead


Living and working in our community Fundraising


4 6 8 12 13 15 18 20 26 28 34 38


Compassion caring about our pati ents and each other


Accountable and responsible, always improving


Respect for all staff , pati ents and their families


Encouraging and challenging each other to always do our best


Our values


We recruit people who share our values. We introduce our values at our inducti on meeti ngs for new staff and we use our values in our appraisals to help develop and celebrate staff .


2 | Annual Review 2017/18


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