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Customers Progress Report on Priority Areas


Financial Literacy and Education


Goals


Work with community organizations to raise financial literacy levels, with a focus on underserved communities.


Promote access to post- secondary education.


Financials $2.9 million


donated to support financial literacy initiatives across North America and the U.K.


$3.6 million


given for bursaries and scholarships to create access to post-secondary education.


Targets 2013 Target


Help 100,000 participants improve financial literacy through a TD-sponsored program.


Help 10,500 students pursue post-secondary education in Canada through TD-funded outreach programs.


2013 Highlights


• In London, Ontario, TD volunteers delivered a two-hour financial literacy program to more than 50 students at Western University. We are exploring ways to expand this pilot program to more university students.


• For the 18th year, 20 exceptional young Canadians were selected as TD Scholars for Community Leadership, each receiving an award valued at $70,000 that covers both tuition and living expenses and includes summer employment for four years.


• We contributed $15,000 to Rutgers Business School’s Center for Urban Entrepreneurship & Economic Development in New Jersey. The funding is for the Entrepreneurship Pioneers Initiative, which provides participants with intensive training, business and financial counselling, and mentoring to help them grow and improve their businesses.


• TD WOW!Zone is our signature financial education program in the U.S. Approximately 1,800 trained TD Bank instructors volunteer an average of 320 hours each month to teach students the importance of building good financial habits early in life. More than 1.2 million American students have learned valuable money skills since the program was launched in 1990.


• TD has an ongoing relationship with SEDI and the Canadian Centre for Financial Literacy (CCFL). To date, the TD Financial Literacy Grant Fund has awarded approximately $8 million to 105 diverse community organizations across Canada. Grants are awarded for innovation, research and development, and strategic program development in the area of community-based financial literacy. A few examples of grant recipients include:


• Credit Counselling Service of Sault Ste. Marie;


• The Immigrant and Refugee Community Organization of Manitoba; and


• The Prince George Aboriginal Business Development Association.


TD 2013 Corporate Responsibility Report


Workplace


Environment


Communities


How We Operate


83 FS13


Rating 2013 Result


125,410 people reached through a TD-sponsored financial literacy program.


11,309 students reached.


2014 Target


Reach 150,000 in 2014. Reach 200,000 in 2015.


Continue target into 2014. Additional Links


+ Summary of TD’s flagship financial literacy and education programs


+ TD WOW!Zone


+ TD Scholarships for Community Leadership


WOW!Zone


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