2013 Corporate Responsibility Report

Customers TD’s Supply Chain

As a services industry, our supply chains support and underpin the delivery of goods and services to our customers and colleagues. Over 99% of our expenditure is with suppliers based in North America.

Overview of TD’s Supply Chain Spend: $5.7 billion

Business Operations Professional Services IT and Communications

HR Services, Travel and Marketing Real Estate

Responsible Procurement

In November 2012, we implemented a new Responsible Procurement Policy that embeds a wide range of sustainability criteria into TD’s sourcing practices and decisions. The new policy describes the human rights, ethical and environmental criteria and performance standards that our suppliers must meet. Prospective suppliers involved in a sourcing initiative are required to complete a questionnaire that encompasses their:

• Corporate responsibility performance; • Health and safety record;

• Human rights and labour practices, including child or forced labour;

• Diversity and inclusion efforts;

• Code of conduct, ethics and anti-bribery/ anti-corruption practices; and • Environmental sustainability efforts.

+ Responsible Procurement Policy Summary (PDF)

TD 2013 Corporate Responsibility Report

25% 24% 21% 16% 14%

Workplace

Environment

• In the questionnaire, suppliers are asked to disclose details of any violations or incidents and, if any, to describe the steps taken to rectify the root causes.

• TD’s risk assessment process assigns a risk rating to the type of product or service being sourced. We apply enhanced due diligence to proposals in the higher- risk categories.

• During the assessment process, Human Resources or TD Environment may be consulted to help evaluate the social or environmental performance of the supplier.

The questionnaire and assessment process helps ensure TD extends its responsible procurement agenda into the supply market. We have been pleased by the positive reaction of suppliers and their willingness to address identified gaps. One supplier commented, “We knew that we should already have had these policies in place and expect other customers will be asking for these requirements as well.”

In 2014, we plan to implement the ongoing evaluation of suppliers against our Responsible Procurement Policy.

Supplier Code of Conduct

TD’s Supplier Code of Conduct provides further transparency on TD’s expectations. The code reflects and frames the principles set out in TD’s Responsible Procurement Policy, as well as the minimum performance standards and obligations that suppliers and their subcontractors must meet when doing business with TD.

+ Supplier Code of Conduct (PDF)

Communities

How We Operate

100 HR2 Issue in Focus: Conflict Minerals

The conflict mineral component of the U.S. Dodd-Frank Act will come into effect on May 31, 2014, requiring companies to report their exposure to minerals mined in the Democratic Republic of the Congo (DRC) and other regions of armed conflict and human rights abuses. While manufacturers are directly affected, TD’s procurement could also be affected through the goods we buy and the companies we purchase from. We continue to closely monitor this issue to ensure TD suppliers are in compliance with with the Dodd-Frank requirements on conflict minerals.

2013 Supplier Evaluation Performance

Initiatives In Progress We have 58 initiatives in progress at the time of reporting, a sourcing initiative can potentially include many suppliers under one project.

Initiatives Concluded

Total Number of Suppliers who completed TD’s Questionnaire Total Number of Suppliers Selected

Of which • All TD requirements were met

• Requirements agreed to and a future follow-up date set • Short-term engagements – no follow-up required

Supplier Diversity

Diversity and inclusion are an integral part of how we conduct all of our business, and our North American Supplier Diversity Program reflects this commitment. Launched in November 2011 to create a level playing field for diverse firms in our procurement selection processes, the program works to include women, visible minorities, Aboriginal Peoples, LGBT, people with disabilities, veterans and other minority groups in TD’s supply chain. Through the program TD builds inclusive supplier relationships and supports local economies.

To help us find qualified suppliers in designated groups, TD is a corporate partner with the six main diverse supplier organizations in North America that certify a supplier’s diversity credentials. We also educate our own employees and leverage all of TD’s Diversity Teams so that we raise awareness of our Supplier Diversity Program.

+ Prospective supplier website

85 37

16 17 4

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