Customers
Green Product Options Low-Carbon Financing
Paperless Banking
Workplace
Environment
Communities
How We Operate EN18 EN26
70 FS8
• $3.3 billion financing provided to companies with low-carbon operations.
• In 2013 we continued to develop our e-banking and mobile product options to meet growing market demand.
• We stopped printing over 67 million paper statements, saving almost 1,000 metric tonnes of paper and 23,000 trees.
Lending for Small-Scale Renewables and Energy Efficiency Projects
Insurance for Hybrid and Electric Vehicles
• In 2010 TD launched an innovative financing program for the development of small-scale renewables projects focused on ground-mounted and rooftop solar energy. This initiative was largely linked to the Ontario Green Energy Act, which includes a feed-in tariff program. TD’s lending program has generated over 6 million kWh in electricity since 2010.
• TD has offered financing and insurance of hybrid vehicles in Canada since 2008. In 2011 the program was extended to electric vehicles.
• With a 15% growth in 2013 alone, our business reflects a steady increase in consumer purchases of these fuel-efficient vehicles.
Advice to Our Small Business Customers
• We see a great opportunity to share what we have learned about the environment with our customers. We took our first step this year by supporting the Network for Business Sustainability in their development of an online guide, How to Make Money by Going Green. Using the recommended actions, a business can cut costs, enhance their reputation and sales and motivate employees – all while helping the environment. The guide provides information on the payback period for various sustainability actions, recommended actions and examples from other businesses.
+ How to Make Money by Going Green TD 2013 Corporate Responsibility Report
“This guide made the business case for the greening of small businesses – they can save costs, build reputation, uncover new markets and motivate employees. Read it and you real- ize going green has a positive impact on the bottom line and can improve the environment. I believe TD is a leader in this space and I was
proud to have them as a partner.” Dr. Tima Bansal, Executive Director, Network for Business Sustainability
• In 2013 we also began reporting on the value of home improvement loans for energy efficiency.
• Since 2010 TD has lent over $60 million for these projects.
• In the past year, the number of paperless accounts has risen by 37% from 3.5 to 4.8 million accounts.
• We estimate TD Auto Insurance customers have reduced their GHG emissions by over 12,000 tonnes CO2
e through the use of hybrid and electric vehicles.
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