Customers


Workplace


Environment


Communities


How We Operate


44


Employee Development


• TD’s Leadership Profile forms the basis of our hiring requirements as we look for individuals who are a good cultural fit.


• We aim to hire from the broadest possible talent pools. This allows us to represent the changing demographics in our markets and benefit from the innovation that comes from applying diverse experience and thinking to competitive challenges.


• TD supports a strong develop-and- promote-from-within culture to ensure the long-term sustainability of our culture and business.


Performance Benchmark


TD University was recognized for the seventh year in a row as a Top 125 Training Company (Training Magazine).


In the U.S. we benchmark our training programs against an industry average of 22 hours of training per employee per year (Bersin & Associates 2013).


Performance Trends


Global Spend on Training and Development (in millions of dollars)1


100


20 40 60 80


0 2011 2012 2013


These totals include the courses available through TD’s Learning Management System, as well as external courses, certifications and accreditations.


Number of Days of Training Per Employee2


0 1 2 3 4 5


2011


2012


2013


1


2013 includes training and development spend from TD Auto Finance (TDAF) Canada and TD Auto Finance U.S., which was not included in previous years.


2 An average day is considered eight hours for U.S. employees and 7.5 for all other employees. TD 2013 Corporate Responsibility Report


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