Pool & Spa Scene: BUSINESS NEWS
Team Work Is Successful Formula For Broadwater
ABOVE: Gavin Foyle, right, a Siemens trained engineer formed Broadwater Technologies in 2010, in partnership with life-long friend and water hygiene specialist, Ben Godfrey.
If you add up the combined years of leisure industry experience within the specialist water treatment team at Broadwater Technologies, you can be forgiven for mistaking it for a cricket score. Although only two and a half years in operation, the 12-strong Broadwater team boasts a barrel load of experience earned working with some of the biggest names in the business aka Siemens, Hanovia, Gaffey and Biwater. They have backed up those credentials with official accreditations like ISO:9001, Constructionline and have achieved ‘Category One’ status with the Legionella Control Association (LCA). Operating across the whole of the south of England, the Broadwater company philosophy is a mix of unrivalled industry knowledge combined with old fashioned customer service values all blended with liberal doses of enthusiasm and dedication. Offering services from filtration, chemical dosing, UV, pool repair works, microbiological and legionella water analysis, backed up with expert advice, recommendations and support services. The Broadwater engineering staff is fully equipped to offer the industry’s leading advice, along with unparalleled levels of service. Broadwater sales and engineering team includes several well known leisure experts including Brian Harvey who joined Stranco/ Siemens in 1991 as service manager supporting all chemical dosing requirements for a host of national customers. Brian joined Broadwater in 2011 as service manager and maintain Broadwater’s large service client database.
Lewis Care joined Broadwater last year as technical sales 84 Pool & Spa Scene: BUSINESS NEWS
manager providing expert sales advice. Lewis had worked for Wallace & Tiernan, and Siemens since 1990 as service and sales engineer operating throughout the national leisure industry currently held by Siemens. Working for Biwater since 1987, as installation and project
manager, overseeing some the industry’s largest and most prestigious leisure installations, John Barnaby joined Broadwater as project manager in 2012, overseeing and delivering Broadwater’s project portfolio.
CUSTOMER CARE
The company offers the expertise of the biggest companies in the business with the benefits of the personal approach and hands-on customer care by putting quality delivery and customer relations as its core mission statement.
“I guess we believe first impressions count and we think our attention to detail on every level of contact with our customers makes a statement about our professionalism and our core company values,” says Broadwater co-founder, Gavin Foyle. “It is also why we offer 24/7 support to our customers - we never switch off and are always on call if we are needed.” Gavin, a Siemens, formally Stranco, trained engineer formed Broadwater Technologies in 2010, in partnership with life-long friend and water hygiene specialist, Ben Godfrey. Combining their specialisms, the business offers a key blend of water quality management combined with maintenance, engineering and micro-biological control vitally, legionella control.
Page 1 |
Page 2 |
Page 3 |
Page 4 |
Page 5 |
Page 6 |
Page 7 |
Page 8 |
Page 9 |
Page 10 |
Page 11 |
Page 12 |
Page 13 |
Page 14 |
Page 15 |
Page 16 |
Page 17 |
Page 18 |
Page 19 |
Page 20 |
Page 21 |
Page 22 |
Page 23 |
Page 24 |
Page 25 |
Page 26 |
Page 27 |
Page 28 |
Page 29 |
Page 30 |
Page 31 |
Page 32 |
Page 33 |
Page 34 |
Page 35 |
Page 36 |
Page 37 |
Page 38 |
Page 39 |
Page 40 |
Page 41 |
Page 42 |
Page 43 |
Page 44 |
Page 45 |
Page 46 |
Page 47 |
Page 48 |
Page 49 |
Page 50 |
Page 51 |
Page 52 |
Page 53 |
Page 54 |
Page 55 |
Page 56 |
Page 57 |
Page 58 |
Page 59 |
Page 60 |
Page 61 |
Page 62 |
Page 63 |
Page 64 |
Page 65 |
Page 66 |
Page 67 |
Page 68 |
Page 69 |
Page 70 |
Page 71 |
Page 72 |
Page 73 |
Page 74 |
Page 75 |
Page 76 |
Page 77 |
Page 78 |
Page 79 |
Page 80 |
Page 81 |
Page 82 |
Page 83 |
Page 84 |
Page 85 |
Page 86 |
Page 87 |
Page 88 |
Page 89 |
Page 90 |
Page 91 |
Page 92 |
Page 93 |
Page 94 |
Page 95 |
Page 96 |
Page 97 |
Page 98 |
Page 99 |
Page 100