Franchise Focus


and the new King David Campus.” Runner-up was Staffordshire franchisee, Kevin McLoughlin, who says that he intends to go one better next year; and third place went to North and East Yorkshire franchisees Tony and Richard Holdich. A new Innovation Award was given to Bernadette Hanley and Kevin Jones who run two branches – Birmingham and Black Country.


Guest speaker Lynn Webster (former chair of the British Institute of Cleaning Science), David Charlton and Minster managing director Mike Parker


Recognition for Franchisees


Minster Cleaning Services’ annual awards recognise the efforts and achievements franchisees have made throughout the year


INVESTMENT LEVEL: £28,225


UK commercial cleaning sector and a major force in office cleaning.


A


He says: “Our franchisees have shown that resilience, determination and man-management skills, together with Minster’s proven business model, add up to a formula that really does stand the test of time. The average annual turnover is now well over £700,000 for each of our 41 branches and turnover for the group has reached £30 million. Our franchisees are building large businesses which are genuinely valuable and saleable assets. “The outstanding achievements made by our franchisees are recognised through a series of awards based on performance criteria including sales, new business acquisition and customer retention; this year, Liverpool and Wirral franchisee, David Charlton, was named Franchisee of the Year


“Clients are drawn from a broad range of sectors which helps to protect franchisees during more difficult trading times”


that our clients have no reason to change. Well-trained, motivated personnel, high standards, flexibility and the ability to provide a range of cleaning services from one reliable and trusted source have helped us to build many long-term client relationships; over 200 clients place their daily commercial cleaning in our hands including Liverpool Football Club, Ronald McDonald House (Alder Hey)


ccording to managing director, Mike Parker, it is the high quality of franchisees that has made Minster Cleaning Services the leading franchisor in the


at our recent annual conference in Stratford- upon-Avon.”


David, a former regional finance manager at Marks & Spencer, says that the dedication and hard work of his team are the secrets of the branch’s success: “We make sure


Mike Parker says that attracting franchisees of the right calibre has always been a priority for the group: “Some of our branches employ as many as 200 people, so good management is essential. When franchisees join us, full training simplifies their transition from employment to self-employment; thereafter a comprehensive range of support services covers the main day-to-day activities – IT, accounts, marketing and training as well as professional advice on employment law, health and safety and environmental legislation – leaving them free to concentrate on establishing and developing their businesses.”


Prospective franchisees can look forward


to a bright future with Minster Cleaning Services, a recognisable and well-trusted brand established in 1982 and a bfa full member since 1992. Office cleaning is an essential commercial service based on repeat custom for which there is a demand whatever the economic climate; clients are drawn from a broad range of sectors which helps to protect franchisees during more difficult trading times. Plus the unusually large size of Minster territories gives franchisees virtually unlimited growth potential. Market research company Key Note estimated the annual UK contract cleaning market at £6.42 billion in 2010 and predicts it will reach £7.13 billion by 2015. New franchise opportunities include Cambridge, Durham, Leicester, London, Middlesex, Guildford, Peterborough and Swansea.


Initial start-up cost is £28,225, plus


VAT, which covers licence, training, computer software and hardware, stationery, machinery, equipment and materials. In addition, between £40,000 and £60,000 working capital will be needed – finance is available from leading banks subject to status. Also, there may be established franchises available for resale from time to time. n


MINSTER


WEBSITE: www.minsterfranchise.co.uk EMAIL: minster@minsterfranchise.co.uk PHONE: 0121 386 1722 CLASSIFICATION: Cleaning services


May 2012 | Businessfranchise.com | 57


Investment: £20k-£50k


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