JOURNEY TO SUCCESS


it helps me to play to my strengths and get the help I need to be successful. The other thin m reay benefi tin from is hain peers in the network that I can just pick up the hone an hae a conersation ith. People who are on the same journey as me an ho hae areay troen this ath.


So being part of a network has real-world enefi ts for your usiness bsotey one of or fi rst cients as a referral from our neighbouring territory. I’m always talking to people about the fact that we are a national network with 30 locations, ho or nearest neihbor is st oer the way in Harrogate and all of a sudden, they feel like they’re not talking to a new start-up business, they’re talking to a business that is aie to the arroate branch  ho hae been there for oer for years is ooin after 100 people etc. The power of our network is really helpful.  am ro to be a rea iin ae


accreite emoyer an the afi e moe ith oer  of the netor bein ea iin ae ccreite as a bi ra for me.  can ie eoe roes that are incredibly meaningful and personally satisfying, not just minimum wage, run-of- the-mill jobs and that is something that is


extremely important to me. If we look after our Care Professionals


reay e they i eier a hihaity care serice to or cients. f a m thinin about is looking after the clients and not orryin abot the staff theres a massie isconnect an the serice i sffer. o that’s what I really enjoy, creating fantastic jobs, looking after Care Professionals and the offi ce team an emoerin them to roie ecetiona care to cients.


What are your plans for the net year My priority is to ensure that the new bsiness ee create oer the ast 12 months can grow from the solid fonations the team an  hae bit.  am aimin to obe my ee of bsiness by the end of my second year and that’s not because I want to make more money, it’s about getting my work life balance right, iin me the freeom to et time bac for mysef hen  nee it. o for eame if  want to go for a run on a Tuesday morning at 10am, I know I'll be able to do that..


What would you say to other people thining aout starting a franhise n terms of tis an aice the fi rst thin is “know your local marketplace” and know it like the back of your hand! Know your competition, know what they're charging, know how they’re treating their staff and hat the aity of care they eier is ie. These things are really important when yore tain to eoe abot eierin a hihaity care serice. so hie it is reay imortant to hae


a fi rm ras of the nmbers  eniney beiee that to sccee in this sector yo hae to be a eoe erson. ont et me ron yo ont hae to be the tye of person who walks down the street and has a conersation ith eeryone yo meet bt yo hae to be abe an iin to reate to eoe. hen yo hae a are rofessiona or a client calling you to ask for support, you hae to ant to hae that conersation ith them.  beiee ite fi rmy that the reason we are doing so well with our recruitment is becase ere inestin time to isten to and understand people. Communication is always absolutely key to success. 


franchise@radfieldhomecare.co.uk radfieldhomecare.co.uk/franchise


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