FRANCHISE


Life A CLEAN RUN How to grow a franchise business – Minster Cleaning’s Damon Brown can tell the tale! I 88


t would be an understatement to say amon rowns seven years as owner of inster leanings ristol franchise have coincided with some turbulent times for the country. es shepherded the business through rexit and ovid, taing it


from strength to strength on the way. When Damon took the reins, the franchise was turning over £61,000 each month – a healthy fi gure he has now grown to ,. y the end of next year he hopes to have hit annual revenues of £3million. The reliability of the commercial cleaning


sector has helped. As an essential service for many organisations, it is relatively shielded from economic peas and troughs. Its true business dropped dramatically during the fi rst locdowns of the pandemic, but by the time all restrictions had been lifted, the Bristol franchise had fully recovered. So whats the secret to amons success


e says e deliver a great service consistently and a lot of that comes down to recruiting and rewarding good people. We have four experienced area managers who I trust to run the day-to-day operations. That gives me the space to do what I love, which is developing relationships with clients and winning new business.” The franchise was in good shape when


he took it on, and his previous career in the fi nance sector gave him the leadership and business development skills he needed to hit the ground running. ut inster leanings support has also been invaluable and was one of the deciding factors when he was considering whether to invest in a franchise. I met the inster leaning guys early on in the process. They were sensible, collaborative, open and honest, they provided a sense


“Sensible, collaborative, open and honest, Minster Cleaning provided a sense of comfort as well as great operations and marketing expertise”


of comfort as well as great operations and marketing expertise.” That spirit of collaboration and support is


refl ected throughout the inster leaning network. “The other franchisees are brilliant too, we all get together regularly and share ideas. In short, inster leaning is a good place to be and rewards good people.” ie all franchisees, amon benefi ts from


the large and exclusive territories that inster leaning offers. es looing forward to growing the business further and enhancing the service it offers clients. This includes addressing its environmental impact by reducing plastic waste and transitioning from diesel to electric vehicles, in a way that plugs into the sustainability commitments of its corporate clients.


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