FRANCHISEFOCUS


By keeping these values at the centre, Visiting Angels has built a network of franchisees across the country and has maintained an exceptional staff retention rate. Setting up a care business is a complex process.


That’s why Visiting Angels is with you every step of the way, and where its international size and scale really comes into its own, having honed the support provided to a vast franchise network over the years, it now brings the very best to you. More than 20 years of success has afforded the brand the time and knowledge to find tune its business approach – a global network of more than 800 franchisees, spanning North America, the UK, and South Korea, is the result and over 15,000 clients rely


“Visiting Angels does eerything to gie ou conidence in hat oue doing om the eginning


on extraordinary caregivers on a global scale. Nicky Sealey, Managing Director of Visiting Angels


North Shropshire, talks about her experience with the franchise. “I worked for another homecare provider and thought that there was still more work to be done in the care sector and in a better way. I found Visiting Angels after a bit of research and then decided that the ethos to be carer-centric matched our vision of what we wanted to achieve. The training and support provided by head office is exceptional and the team visits us regularly and calls us to see how we are and whether we need assistance.”


The support you will receive Visiting Angels provides extensive training and support to all franchisees. The UK care industry faces a serious problem with caregiver recruitment and retention. Visiting Angels takes this seriously and make sure that the caregivers come before financial gain. Visiting Angels’ employee turnover rate is consequently much lower than the national average. About 88% of staff members continue


to work for Visiting Angels for long periods of time which facilitates effective caregiver training and the ensuing continuity of complex and sophisticated care to individuals in need. Visiting Angels does everything to give you


confidence in what you’re doing from the moment you begin your new career. This includes extensive training and support to all franchisees to help in hiring and retaining employees, marketing and networking, legislation, payroll, accounting, and much more! For the duration of the life of your franchise, consistent, continuous training is provided that combines online learning, workshops, webinars, group training sessions, and one-on-one training sessions. This is a thorough programme that was created with the business owner in mind to help them realise their full potential.


Much to be proud about! Visiting Angels became an Associate member of the British Franchise Association at the start of 2022 and is a finalist for the Emerging Franchisor and Leadership & Culture categories of the 2022 bfa HSBC British Franchise Awards. This demonstrates, among other things, fortitude, resiliency, and Visiting Angels’ distinct "carer- centric" philosophy. The average personnel turnover rate for the


sector stands at 40% currently, whereas Visting Angels’ rate is a mere 12% and the majority of those who do quit do so owing to changes in their personal circumstances, rather than dissatisfaction with the company. With 32 franchisees across the nation,


Visiting Angels’ homecare franchise network can boast having the sector’s quickest rate of expansion in the UK. 


VISITING ANGELS Care 01144 333 000 visitingangelsfranchise.co.uk darcher@visiting-angels.co.uk


BUSINESSFRANCHISE.COM 77


Investment level: £50k-£100k


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