CARE FEATURE


to reach out to people but the support


networ in adfield, for compliance and IT, Jess and Harry have been great in supporting us to deliver our care for the first client. We’ve also reached out to other


adfield offices in the networ, the ycombe office have been really ind and have actually allowed a couple of my Care Professionals to shadow. That’s another thing I lie about adfield, I feel like other franchise partners in the network are really supportive of you because they’ve been through the journey too. aty in the ycombe office has been amazing, she’s given me advice, she’s happily shown me around her office and given me ideas of how we can improve our office. Shes made it clear that we can go back if we need to shadow again, the support from everyone has been amazing. We’re waiting to see if we can sit in on one of her training sessions to see if there’s anything we can learn for our own Care Professionals. lyn, the owner of the amden office has been great too, so there’s quite a few offices who have been really helpful and you need that I think. So it’s not just the adfield ational Office, you have a good group of people around, peers in the network.


What adie would you gie to those onsidering a franhise I would say “Do it!” It’s really rewarding and really satisfying. It was touching to see the clients and see how vulnerable they are and how much they need us. I can’t stop thining about our first client. She doesn’t need that much care from us right now, but we’re going to see another client this afternoon. He’s on his own and his neighbour cooks for him. The neighbour told me “If we’re away on holiday I don’t know who will cook for him because he can’t go out shopping, so he would just sit at home hungry” and when you hear things like that you know that there is a real need. I try to match as best as possible our


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Care Professionals to the client. So, with this gentleman, he’s Italian and we have a lovely Italian lady who will be working two or three days a week, so for him, someone who will be speaking Italian is perfect. He’ll get home cooked Italian food too, so I try to match the person with the culture or needs of the client. I also try to see where we can make a


difference, so it’s not just clinical and it will mean something to the client and the Care Professional. That way they will feel like they really are the best person for the job and therefore they will deliver outstanding care to the client. So, it’s already so rewarding to see


everybody smile and know that your team knows they have my 100% support, so yes, I’d say just do it and please feel free to contact me if they have any questions about starting up with adfield.


franhiseradfieldhoeareou BUSINESSFRANCHISE.COM 25


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