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A caring approach with wellbeing at its heart means


people are the focus at the Eden Hotel Collection


E


den Hotel Collection is a private family- owned collection comprising of luxury hotels and spas in the Midlands and South West. At the heart of our collection are our people. From the guest experiences we create to the way we care for our employees, we are committed in our values of genuinely caring.


A culture of care and connection


At its core, this begins with our commitment to our Pay Promise, which ensures our people are rewarded fairly. We offer contracts that accurately represent hours worked and combine this with regular pay reviews. Just as important is developing a culture


that involves our employee’s with shaping the employee experience via an ‘opinion that counts’ approach, allowing us to create a culture whereby our team are included in people decisions. This includes those day-to- day people decisions, such as when December pay day is, as well as recognition schemes and wellbeing surveys and projects helping us to create new vision and values. For new joiners, we’ve removed our


probationary periods and replaced them with ‘settling in periods’, with care, support and coaching at their heart, as well as asking our teams for feedback on their onboarding and induction to help us continually improve. The last 18 months have seen us embark on


more people projects than ever before, whether that be the launch of our engagement portal, enhancing our benefits offering around wellbeing and family friendly policies, or publishing our first diversity report and plans as part of our sustainability goals. Our wellbeing strategy has been our most


expansive piece of work to date and has seen us shortlisted for multiple national people awards.


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