10.3 Extending skills


essay types • situation–problem–solution–evaluation essays


A Read the three essay questions. What types of essay are they?


B Look at text A on the opposite page. Copy and complete Table 1.


C Look at text B on the opposite page. Copy and complete Table 2.


and disadvantages for consumers? Table 1


E Read the title of essay 3 again. 1 Make a plan for this essay.


2 Write a topic sentence for each paragraph in the body of the essay.


3 Write a concluding paragraph.


Situation Problem Solutions


Table 2 Solution


Argument for Argument against


10.4 Extending skills writing complex sentences • references • quotations


A Expand these simple sentences. Add extra information. Use the ideas in Lesson 10.3. 1 E-commerce has brought many benefits.


2 Penetration of e-commerce has been very uneven. 3 Technical infrastructure can be upgraded quickly. 4 Developed countries have strong legal frameworks. 5 ‘No-frills’ airlines were quick to take advantage of the benefits of e-tickets.


B Look at text C on the opposite page. Copy and complete Tables 1–3.


C What do the abbreviations in the blue box mean?


D Look back at the text on page 81 (Lesson 10.2). 1 Find all the direct quotations (e.g., Haag, Cummings and McCubbrey).


2 What punctuation and formatting is used before and within each direct quote? Why?


3 What phrases are used to introduce each direct quote? Why does the writer choose each phrase?


Table 1: Referencing books Author(s)


Place


Table 2: Referencing journals Name of journal


Table 3: Referencing websites Retrieval date URL


© cf. ed. Ed(s). et al. ibid. n.d. no. op. cit. p. pp. rev. suppl. vol./Vol.


82 Publisher Date


1 2


Compare the methods which can be used by governments to support the development of e-commerce.


Explain, with examples, how a company can use e-commerce to achieve a competitive advantage in its marketplace.


3


D Look again at the solutions in Exercise B (Table 1). What are their possible advantages


Describe, with some actual examples, the additional barriers which developing countries face on the uptake of e-commerce. Consider how governments can best solve these difficulties.


Pages


Volume


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