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TECHNOLOGY


on an aircraft disconnected from the outside world is the only time they get to switch off and relax.”


INFO OVERLOAD Are we being bombarded with too many apps notifications, intranet alerts, emails and Yammer messages? Patrick de Jong, product designer at travel platform Roadmap, thinks so: “Yes, not only as a professional, but also on a personal level we are swamped with endless variations of apps that offer more of the same. “Especially when you want to collaborate with friends or colleagues, one needs to align beforehand on installing and learning to use the same tool,” he adds. “And the choice of tools might differ per social group that one partakes in.”


BUSINESS


TRAVELLERS DREAD THE DAY WHEN ALL AIRCRAFT OFFER WIFI


EL KHOMRI LAW: How some countries are forcing employees to switch off


Fortunately, there is a growing number of communication tools designed to help people avoid digital overload with tools, such as Microsoft MyAnalytics, incorporating more wellness tips (see box, p79). Meanwhile haptic technology – which creates an experience of touch by applying a force or vibration to the user – could reduce excessive screentime. Josh Gunn, head of UK marketing at Travel and Transport Statesman, says: “Our Dash app for the Apple Watch, for example, will buzz when your gate changes or there’s a delay to your flight,” he adds. “It’s a subtle feature but it means you don’t have to waste time looking for departure boards or going to the wrong gate and potentially missing your flight.”


76 SEPTEMBER/OCTOBER 2019


In August 2016, French employees were given the right to disconnect from work calls and emails during non-working hours, as part of the “El Khomri law” (named after France’s minister of labour at the time). Other countries followed suit,


and it has since been replicated in Italy where employers must now clarify their employees’ need to be responsive outside of normal working hours. Spain adopted its Data Protection and Digital Rights Act in November 2018, providing the right to dis- connect during resting periods and holidays. The Philippines’ legislature


has also introduced a bill providing a right to disconnect after normal hours. Belgium,


the Netherlands, Luxembourg, India, Quebec and the federal government of Canada have also all proposed or considered adopting such a right. “In the UK, we haven’t yet


seen take-up of this, but lots of companies are using the opportunity to encourage their staff to switch off out of hours,” notes Chris Vince, director of operations, Click Travel. “But how would it affect business travel? Firms could decide to keep business travel to within working hours, or want to send reminders to travellers to encourage them to switch off after work has finished. With the constant evolution of business travel platforms, it will be excit- ing to see what the future holds.”


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