search.noResults

search.searching

dataCollection.invalidEmail
note.createNoteMessage

search.noResults

search.searching

orderForm.title

orderForm.productCode
orderForm.description
orderForm.quantity
orderForm.itemPrice
orderForm.price
orderForm.totalPrice
orderForm.deliveryDetails.billingAddress
orderForm.deliveryDetails.deliveryAddress
orderForm.noItems
#100


SEPTEMBER/OCTOBER 2019


FOR COMPANY TRAVE L & MEE TINGS BUYE RS BUYINGBUSINE S S TR AVEL .COM


WE L COME Reflections and predictions as BBT celebrates its 100th edition


OFF LIMITS Why travel bans are a growing trend, and how best to implement one


001 BBT Covers SEPT OCT 100 19 .indd 1


JUDGEMENT DAY The clock is ticking to get your entries in for the Business Travel Awards 2020


DIGITAL DETOX How bringing back the human touch to travel management can pay off


21/08/2019 15:32 SEPTEMBER/OCTOBER 2019


EDITOR Matthew Parsons DIGITAL EDITOR Molly Dyson ART DIRECTOR Annie Harris DESIGNER Nina Christopher SUB EDITOR Mary Cooch CONTRIBUTORS Justyn Barnes, Catherine Chetwynd, Mark Chillingworth, Amon Cohen, Scott Davies, Nick Easen, Anthea Gerrie, Jonathan Green, Gareth Morgan, Bob Papworth, Ian Skuse, Stephanie Smook, Richard Tams, Megan Tatum, Mike Toynbee, Ben Walsh, Clive Wratten HEAD OF EVENTS Emma Gordon EVENTS OFFICER Holly Khorsand MARKETING AND CIRCULATION Kirsty Clark PRODUCTION MANAGER Jamie Halling PUBLISHER Chris Mihalop EDITORIAL DIRECTOR Tom Otley MANAGING DIRECTOR Julian Gregory EDITORIAL TEL +44 (0)20 7821 2715 EMAIL editor@buyingbusinesstravel.com ADVERTISING Tel +44 (0)20 7821 2733 EMAIL sales@buyingbusinesstravel.com SUBSCRIPTIONS EMAIL subscriptions@ buyingbusinesstravel.com FRONT COVER IMAGE: Annie Harris Buying Business Travel is published by Panacea Publishing International Ltd, 41-43 Maddox Street, London W1S 2PD


We’ve come a long wa y


A


© 2019 Panacea Publishing International Ltd. The magazine is entirely independent of all commercial interests within the travel industry. Unsolicited manuscripts will not be accepted for publication. The opinions expressed by contributors are not necessarily those of the publishers who cannot accept responsibility for any errors or omissions. ISSN 2041-4242


buyingbusinesstravel.com


S YOU MAY HAVE SPOTTED from the front cover, this is our 100th issue! Buying Business Travel launched in 2003, and while, for some, 16 years may not seem that long, to put things into perspective, it pre-dates the iPhone. This special 100th issue is a perfect moment to pause,


and look back. Amon Cohen, who has written for BBT for many years, reflects on the evolution of our sector – as well as the publication’s history (p68-72). Then he gets out his crystal ball and peers into the future of travel management and business travel (p104-110). But what of the present? Dominating today’s news agenda are two topics heavily intertwined with travel: Brexit and carbon emissions. For the latter, travel’s impact on the environment is under scrutiny (p34-35), and sustainability rightly takes centre billing at the BBT Forum on 7 November – see p52 for details. Then there’s Brexit, and in the coming months


travel managers will likely face many new challenges dealing with the fallout, in particular the potential impact on freedom of movement (p30). If there’s one thing to take away from looking back over 100 issues, it’s that collectively this sector always rises to the occasion. As the ITM’s Scott Davies points out on p154, travel gets into the blood and there’s no shortage of passion and energy from travel buyers when it comes to finding solutions. On that note – and to echo BBT founding editor Mike


Tonybee’s words (p59) – I’d like to say thank you to our readers, as well as our supportive advertisers and brilliant writers, for the journey so far.


@BBT_online /groups/3209937


Matthew Parsons, BBT Editor


CONTRIBUTORS


JONATHAN GREEN Jonathan specialises in corporate responsibility and carbon accounting. He works as a consultant, researcher and writer. He recently returned to the UK after living in India for four years, which deepened his appreciation of the importance of environmental issues.


ANTHEA GERRIE Anthea has covered travel, food, architecture and design for 30 years as a regular contributor to the Daily Mail, Independent, Blueprint and various in-flight magazines. She has interviewed major international figures from Peter Ustinov to Tom Wolfe and Ivana Trump.


AMON COHEN Amon has been a regular contributor to BBT for the past 12 years, writing his popular column, According to Amon, and numerous features. Sadly for BBT, Amon is moving on to pastures new, so this issue contains his last contributions to the magazine. We wish him well!


Page 1  |  Page 2  |  Page 3  |  Page 4  |  Page 5  |  Page 6  |  Page 7  |  Page 8  |  Page 9  |  Page 10  |  Page 11  |  Page 12  |  Page 13  |  Page 14  |  Page 15  |  Page 16  |  Page 17  |  Page 18  |  Page 19  |  Page 20  |  Page 21  |  Page 22  |  Page 23  |  Page 24  |  Page 25  |  Page 26  |  Page 27  |  Page 28  |  Page 29  |  Page 30  |  Page 31  |  Page 32  |  Page 33  |  Page 34  |  Page 35  |  Page 36  |  Page 37  |  Page 38  |  Page 39  |  Page 40  |  Page 41  |  Page 42  |  Page 43  |  Page 44  |  Page 45  |  Page 46  |  Page 47  |  Page 48  |  Page 49  |  Page 50  |  Page 51  |  Page 52  |  Page 53  |  Page 54  |  Page 55  |  Page 56  |  Page 57  |  Page 58  |  Page 59  |  Page 60  |  Page 61  |  Page 62  |  Page 63  |  Page 64  |  Page 65  |  Page 66  |  Page 67  |  Page 68  |  Page 69  |  Page 70  |  Page 71  |  Page 72  |  Page 73  |  Page 74  |  Page 75  |  Page 76  |  Page 77  |  Page 78  |  Page 79  |  Page 80  |  Page 81  |  Page 82  |  Page 83  |  Page 84  |  Page 85  |  Page 86  |  Page 87  |  Page 88  |  Page 89  |  Page 90  |  Page 91  |  Page 92  |  Page 93  |  Page 94  |  Page 95  |  Page 96  |  Page 97  |  Page 98  |  Page 99  |  Page 100  |  Page 101  |  Page 102  |  Page 103  |  Page 104  |  Page 105  |  Page 106  |  Page 107  |  Page 108  |  Page 109  |  Page 110  |  Page 111  |  Page 112  |  Page 113  |  Page 114  |  Page 115  |  Page 116  |  Page 117  |  Page 118  |  Page 119  |  Page 120  |  Page 121  |  Page 122  |  Page 123  |  Page 124  |  Page 125  |  Page 126  |  Page 127  |  Page 128  |  Page 129  |  Page 130  |  Page 131  |  Page 132  |  Page 133  |  Page 134  |  Page 135  |  Page 136  |  Page 137  |  Page 138  |  Page 139  |  Page 140  |  Page 141  |  Page 142  |  Page 143  |  Page 144  |  Page 145  |  Page 146  |  Page 147  |  Page 148  |  Page 149  |  Page 150  |  Page 151  |  Page 152  |  Page 153  |  Page 154  |  Page 155  |  Page 156  |  Page 157  |  Page 158