search.noResults

search.searching

dataCollection.invalidEmail
note.createNoteMessage

search.noResults

search.searching

orderForm.title

orderForm.productCode
orderForm.description
orderForm.quantity
orderForm.itemPrice
orderForm.price
orderForm.totalPrice
orderForm.deliveryDetails.billingAddress
orderForm.deliveryDetails.deliveryAddress
orderForm.noItems
OPINION


WORDS CLIVE WRAT TEN


WORKING ON HOT TOPICS


The rebranded BTA aims to address the crucial issues impacting business travel


days in the role. I’m excited to get started and play my part in delivering against the BTA’s mission of promoting discussion and making a difference on the industry issues that matter to the business travel sector. What better way for me to kick things off than by hosting a Buyer Advisory Board in early September. I look forward to hearing from the travel buyers their opinions on the current issues concerning our members and the wider industry. As always there are many hot topics that have our attention at the moment, not least PSD2 and Strong Customer Authentication. One of our first working sessions will be examining if and how our industry is meeting these upcoming challenges. September is packed with


I


strategy group meetings, too. First up is our Surface Transport Strategy Group where we’ll be debating issues, such as ticketing and Delay Repay, with the help of our industry


150 SEPTEMBER/OCTOBER 2019


WRITE THIS in my first few days as chief executive of the BTA and I’ve a busy month ahead. Looking at the diary, it’s a jam-packed first 30


partners, including the Rail Delivery Group. We will also be hosting our Technology Strategy Group, which concentrates on the opportunities and obstacles that emerge from the constant stream of new technology innovations in this sector. The hat trick of strategy groups is completed this month with our Air Strategy Group. Topics, including sustainability, distribution and regional connectivity, remain high on the agenda for our members and airline partners. Between board and strategy group meetings, I am squeezing in a quick visit to Northern Ireland. We announced back in July that it would be the host destination for our 2020 conference and I am flying out for a two-day recce, and looking forward to starting the planning for this prestigious event.


NEW PARTNERSHIPS I am honoured to be given the opportunity to take the reins of the BTA at such a pivotal point in its history. The new name and broadened strategy better reflects the work that the organisation has been doing over the years on behalf of its


diverse range of TMC members and their clients, partners and industry associates. The BTA in collaboration with its members and partners must define the future and stop tweaking the past to make this industry successful for the entire business travel community. Forging new


partnerships with associations in relevant vertical sectors is something


I’m hugely passionate about as we further our commitment to the business travel sector.


ONGOING ISSUES Wellbeing in the workplace is another significant issue. Traveller friction and its effect on health is of increasing concern for corporates, and we must ensure we apply the same rigour in managing the physical and mental health of all staff wherever they work in our industry.


LOOKING


AT THE DIARY, IT’S A JAM-PACKED FIRST 30 DAYS IN THE ROLE


Sustainability is a topic that we must spend time discussing. Whether it’s choosing to offset flights, for example, or promoting training and development courses to future-proof the industry, as the chief executive of the BTA it is a subject I am keen to drive during my time in the hotseat. As I undertake my new voyage, I would like to take this opportunity to invite all readers to get in touch if they think the BTA can help them.


Clive Wratten is chief executive of BTA (formerly known as GTMC), which represents travel management companies (thebta.org.uk)


buyingbusinesstravel.com


Page 1  |  Page 2  |  Page 3  |  Page 4  |  Page 5  |  Page 6  |  Page 7  |  Page 8  |  Page 9  |  Page 10  |  Page 11  |  Page 12  |  Page 13  |  Page 14  |  Page 15  |  Page 16  |  Page 17  |  Page 18  |  Page 19  |  Page 20  |  Page 21  |  Page 22  |  Page 23  |  Page 24  |  Page 25  |  Page 26  |  Page 27  |  Page 28  |  Page 29  |  Page 30  |  Page 31  |  Page 32  |  Page 33  |  Page 34  |  Page 35  |  Page 36  |  Page 37  |  Page 38  |  Page 39  |  Page 40  |  Page 41  |  Page 42  |  Page 43  |  Page 44  |  Page 45  |  Page 46  |  Page 47  |  Page 48  |  Page 49  |  Page 50  |  Page 51  |  Page 52  |  Page 53  |  Page 54  |  Page 55  |  Page 56  |  Page 57  |  Page 58  |  Page 59  |  Page 60  |  Page 61  |  Page 62  |  Page 63  |  Page 64  |  Page 65  |  Page 66  |  Page 67  |  Page 68  |  Page 69  |  Page 70  |  Page 71  |  Page 72  |  Page 73  |  Page 74  |  Page 75  |  Page 76  |  Page 77  |  Page 78  |  Page 79  |  Page 80  |  Page 81  |  Page 82  |  Page 83  |  Page 84  |  Page 85  |  Page 86  |  Page 87  |  Page 88  |  Page 89  |  Page 90  |  Page 91  |  Page 92  |  Page 93  |  Page 94  |  Page 95  |  Page 96  |  Page 97  |  Page 98  |  Page 99  |  Page 100  |  Page 101  |  Page 102  |  Page 103  |  Page 104  |  Page 105  |  Page 106  |  Page 107  |  Page 108  |  Page 109  |  Page 110  |  Page 111  |  Page 112  |  Page 113  |  Page 114  |  Page 115  |  Page 116  |  Page 117  |  Page 118  |  Page 119  |  Page 120  |  Page 121  |  Page 122  |  Page 123  |  Page 124  |  Page 125  |  Page 126  |  Page 127  |  Page 128  |  Page 129  |  Page 130  |  Page 131  |  Page 132  |  Page 133  |  Page 134  |  Page 135  |  Page 136  |  Page 137  |  Page 138  |  Page 139  |  Page 140  |  Page 141  |  Page 142  |  Page 143  |  Page 144  |  Page 145  |  Page 146  |  Page 147  |  Page 148  |  Page 149  |  Page 150  |  Page 151  |  Page 152  |  Page 153  |  Page 154  |  Page 155  |  Page 156  |  Page 157  |  Page 158