June, 2020 Continued from previous page
arate from the corporate network. It also includes a protected internet link to the worldwide ASM serv- ice network. ASM technicians can establish a remote maintenance connection at the customer’s request with two-factor authentication. When problems occur or settings must be
changed, ASM service technicians can gain access to the respective machine directly, with no waste of time and no need to establish complex connec- tions. If physical assistance is needed, a local tech- nician can consult an ASM specialist by video and receive step-by-step instructions. And, if the local technician wears smart glasses, the ASM special- ist sees exactly what the technician sees. Once installed, ASM Remote Factory can even be used by the customer’s in-house service teams. Service work is complex and requires a lot of
training and qualification. At ASM, most of this training used to be classroom-based, or offered in the form of workshops and webinars at its state-of-the-art ASM Centers of Competence. With the ASM Academy, electronics manu- facturers now have new, flexible options for expanding their knowl- edge.
The ASM Academy offers cours-
es on a wide range of products and services. Many typical maintenance tasks are covered in VR seminars, during which the trainees can prac- tice all operating steps virtually and in great detail — a great way to learn new skills or to refresh knowledge about maintenance tasks that do not need to be performed every day.
Easy Order Placement Another component of the ASM
Service 4.0 concept is the ASM Webshop. It is easily accessible over the internet and can be connected to other systems, such as the customer’s ERP catalogs or catalogs from other
The Benefits of Modularity in Industrial
Production Continued from page 49
requirements; can be scaled incre- mentally both in the technical parameters and in size and number on each machine module; and are able to meet different contacting, assembly and protection require- ments, as well as using the proper materials and integrating alterna- tive transmission media, such as fiber optics and compressed air. Consistent modularization,
based on the targeted optimization of all costs and service provision processes through the entire LCC model enable OEMs to manufacture machines according to a modular design — significantly lowering costs and time
spent.The user then bene- fits as they receive a cost- and demand-optimized machine. HART- ING provides solutions for all inter- faces required in modern control, drive, HMI, and communications technologies for production systems, in order to implement modulariza- tion without functional restrictions. Contact: HARTING, Inc., 1370
Bowes Road, Elgin, IL 60123 % 877-741-1500 fax: 847-741-8257 E-mail:
christina.chatfield@
harting.com Web:
www.harting.com r
www.us-
tech.com
Page 55 Service 4.0: Smart Service Concepts and New Solutions
manufacturers. The company wants to enable solutions like the ASM Equipment Center to inter-
act with the Webshop. With this capability, the service management software could set up or place orders for spare parts or consumables in advance, so that they are available when they are actually needed. With its new solution offerings, ASM extends
the benefits of connectivity, integration and smart software to its customers’ service and maintenance teams. With supportive software that covers all line components, all service and maintenance operations become much more efficient. And, due to the software’s modular design, electronics man- ufacturers can execute their transition to the inte- grated smart factory at the pace that works best for them. Contact: ASM Assembly Systems, 3975
ASM offers 24/7 secure and efficient remote support and collaboration.
Lakefield Court, Suite 106, Suwanee, GA 30024 % 770-797-3189 E-mail:
ogden.mark@
asmpt.com Web:
www.asm-smt.com r
Vacuum Tweezer™ Solutions
For over thirty years we have been a leading supplier of vacuum handling solutions to the world’s high technology
fi rms. Our patented ESD safe products are used by clean room personnel, electronic assemblers, semiconductor manufacturers, the optics
industry and universities around the world. Virtual Industries success has come from
developing innovative vacuum tweezer tools to eliminate part damage and increase productivity in pick and place operations throughout high tech industries.. These tools provide customer specifi c solutions that make assembly and processing operations more productive and ergonomic. Parts range in size from 0.004” (0.1mm) up to 12.0” (300mm) for easy handling.
• Self-contained vacuum tweezers
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Visit our website or contact us for additional information.
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