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Supply Chain Management 2e


Editor: G Horn Authors: H Badenhorst-Weiss, G Cook, S Heckroodt, J Howell, A Jappie and J Strydom


What are the critical components and concepts of supply chain management? Why do we need to be aware of the diff erent supply chain network designs and performance drivers? What are the reasons for stock holding and what are the costs related to inventory management? How can proper supply chain management assist an organisation in creating a competitive advantage?


Supply Chain Management 2e provides a practical framework for students and demonstrates how organisations manage the enterprise-wide functions of supply in today’s business environment. It covers discussions around current supply chain issues from South African and southern African contexts.


The book is written for degree and diploma students studying transport and logistics within a management qualifi cation, as well as relevant short courses. The theory is pitched at an introductory level and contains appropriate technical and practical content to ensure that the textbook is relevant to students.


New to this edition: • Additional content on forecasting and demand management • Additional information on containers and packaging • New chapter on environmentally sustainable logistics • Updated information regarding international best practice • Updated case studies which refl ect local practices


Table of contents: Part 1: Inbound supply chain • Chapter 1: Introduction to supply chain management and logistics • Chapter 2: Purchasing management • Chapter 3: Supplier management • Chapter 4: Inbound transportation • Part 2: Internal supply chain • Chapter 5: Inventory management • Chapter 6: Warehouse management • Chapter 7: Operations management • Part 3: Outbound supply chain • Chapter 8: Distribution management • Chapter 9: Outbound transportation • Chapter 10: Customer service management • Chapter 11: Integration of the supply chain • Part 4: Supply chain management in practice • Chapter 12: Environmentally sustainable supply chain management • Chapter 13: Supply chain management in a platform economy – practice and service supply chain management • Chapter 14: Supply chain management in the public sector


Lecturer resources • Question bank • PowerPoint Slides • Solutions manual • Part case studies learningzone.oxford.co.za


Student resources • Interactive self-assessment question bank


NEW


NEW


PAPERBACK OCT 2020 OUP SA


352 PAGES 9780190749897 9780190749477


COMMUNICATION Business Communication 2e


Editor: J Middleton Authors: D Daniels, A Hunter, V McGhie, M van Jaarsveldt and T van Vuuren


Business Communication 2e provides a practical framework for students and demonstrates how communication functions in today’s business environment. The textbook covers discussions around communication theory, cognitive communication, organisational communication, cultural communication, stakeholder communication, the writing and listening process, and academic literacy.


The book features comprehensive introductory theory that covers topical issues experienced within the South African workplace. Refl ection boxes develop students’ critical thinking and encourage class discussion. Practical exercises and self-evaluation questions throughout the chapters provide students with the opportunity to apply what they have learnt.


Business Communication 2e is aimed at students who are completing a National Diploma in tourism and entrepreneurship, management, logistics, HRM, retailing, marketing, hospitality management, PR management, offi ce management, etc. The book is pitched at an introductory level and is suitable for fi rst-year students at both universities and universities of technology.


PAPERBACK SEP 2020 OUP SA


504 PAGES 9780190741396 9780190743482


BUSINESS: COMMUNICATION


31


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