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CLIENT REPRESENTATION


FEATURE SPONSOR


THE VALUE OF GOOD SURVEY MANAGEMENT


It is easy to think of survey management and client representation as just another cost, particularly against a backdrop of cost reduction and commoditisation


However, selecting the right consultant to provide good survey management, technical support and offshore representation can add value and achieve a significant ROI on their fees.


THE ROLE OF A GREAT CLIENT REPRESENTATIVE


During Geophysical and Geotechnical survey campaigns, the most basic role of a client representative is to ensure contractors undertake survey operations and reporting in a way that meets the specification. This approach ensures compliance but does not necessarily add value. What if the unexpected happens? What if the survey scope and objectives need to change in real-time? In this situation, the value of good survey management comes to the fore.


Utilising client representatives who are specialists in the work undertaken, with genuine technical onshore support allows the survey to be bespoke and targeted, on the fly, which secures value for the client. The risk of not having the ability to react offshore has real and significant cost and schedule implications. In addition to the demanding technical


role, client representatives must be able to lead by example on matters of HSE. Do consider specific HSE and first aid training for your representatives to ensure that they can deliver this critical part of their role.


VALUE VERSUS COST


The cost of a client rep is relatively fixed, accounting for around 2% of the Geotechnical Survey cost and up to 5%


GIVEN THE RELATIVE EXPENSE OF SURVEY OPERATIONS, THIS IS WHERE VALUE CAN BE GAINED FROM A GOOD SURVEY MANAGEMENT SERVICE


of the Geophysical Survey Cost, being controlled by the comparatively large cost of the survey vessel and operations. But how does the client gain value out of this cost? By using survey management and client representatives with a detailed knowledge of the end use of the data, from a design perspective. This de-risks the data collection, allows


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