Single Rooms
Since hotel rates are per room, the cruise price for rooms occupied by one person is higher than those where two or more persons share the cost of a room. In Europe, most single rooms are smaller than double rooms and only have one bed. Special single rates are available on select departures of select journeys as noted on individual tour pages; these special single rates are not transferable to other departure dates.
1. Your holiday contract
1.1 Booking Procedure and Deposit: In order to make a booking, please contact your ABTA Travel Agency or Landtours directly. All monies you pay to the travel agent are held by him on behalf of the Trustees of the Air Travel Trust at all times. This is subject to the agent’s obligation to pay it to Us for so long as we do not fail. If we fail, any money held at the time by the agent, or subsequently accepted from you by him, is and continues to be held on behalf of and for the benefit of the Trustees of the Air Travel Trust without any obligation to pay that money to Us. The holiday arrangements shown in the brochure are flexible – if you wish to extend your stay pre- or post-tour, upgrade your flights or make any other arrangements, please put full details in writing at the of time booking, to:
Landtours Ltd. t/a Tauck 301 Watling Street Radlett Hertfordshire WD7 7LA United Kingdom
Tel: 0800 810 8020 Email:
tauckreservations@tauck.co.uk Monday – Friday: 9:00 AM – 5:30 PM, Saturday 9:00 AM – 3:00 PM
Tour Only Arrangements: If you book arrangements with the Company that do not include flights, your arrangements are protected by way of a bond with ABTA. This means that in the unlikely event of our insolvency, your tour can’t be provided, you will receive your money back or, if your tour has started, arrangements will be made for you to be able to continue as planned (please see Clause 2 of these Booking Conditions for further details).
Deposit Date: To hold space up to time of “Final Payment,” a deposit for each cruise or tour booked must be received by the “Deposit Due Date” or space is automatically released. Some travel arrangements (for example, flight tickets purchased specifically with certain airlines) may not be refundable or transferable after a reservation has been made and any alteration request may incur a cancellation charge of up to 100% of that particular part of the holiday arrangements (as further detailed in Clause 6.2). Deposits are taken at the time of booking to reflect the costs incurred in getting your travel arrangements in place for you, which may include the total cost of your airfares, together with the following standard deposits for Tauck holidays:
• £200 per person – Most North America land tours • £300 per person – Grand Canadian Rockies • £350 per person – The Tauck New York City Event, The Tauck Jazz Event • £400 per person – Manitoba: Polar Bear Adventure • £550 per person – Grand Alaska, Alaska’s Inside Passage • £1200 per person – Run for the Roses: The Kentucky Derby
The amount of deposit payable in respect of your Tauck holiday will be confirmed to you at the time of your booking.
Final Payment is due as specified on the invoice. Bookings without full payment at this time may be subject to cancellation without notice. Final Documents are sent by express post at least 3 weeks prior to tour departure. They include joining instructions, itinerary, luggage tags, and other pertinent information.
*Force Majeure: means any unusual, unforeseeable or extraordinary circumstances beyond our (or Tauck Inc’s) control, including (but not limited to) an act of God, war (whether declared or undeclared), terrorism, riot, accident, natural or nuclear disaster, outbreak of disease, industrial dispute, fire, adverse or severe weather conditions or other event or circumstance
beyond our (or Tauck Inc’s) control that contributes to or results in cancellation rates above our historical cancellation rates in the absence of such event or occurrence. Landtours reserves the right to issue a credit to you for use against a future Tauck holiday in lieu of a refund to you as detailed in these Booking Conditions, however this does not affect your statutory right to a refund if requested.
1.2 Cancellation Fees: Cancellations result in costly charges from travel and hotel providers covering penalties and fees incurred by cancelling confirmed bookings. Therefore, the fees listed below will apply, as per Clause 6 below.
Land Tours
> 60 days – Deposit amount 60 – 8 days – 25% of tour cost < 8 days – 50% of tour cost
Small Ship Cruises and Events
> 90 days – Deposit amount 90 – 46 days – 50% of tour cost < 45 days – 100% of tour cost
Time of cancellation will be when notice from you is received in Landtours’ offices as detailed above in accordance with Clause 6.1.
1.3 When you make a booking for an air holiday package with Us where Landtours is your air holiday package provider, you guarantee that you have the authority to accept and do accept on behalf of your party the terms of these Booking Conditions. Bookings are made either at our offices when you visit our offices, over the telephone or via email. A binding contract (on you and each member of your party) for an air holiday package with Landtours will exist between us as soon as we issue our confirmation invoice to you (in hard copy or by email if you have provided Us with your email address). This contract is made on the terms of these Booking Conditions, which are governed by English Law, and the jurisdiction of the English Courts. You may however, choose the law and jurisdiction of Scotland or Northern Ireland if you wish to do so.
1.4 All travel arrangements which we provide or which are sold through Us are not an offer by Us to sell any travel arrangements, but an invitation to you to make an offer to Us or to the suppliers of the arrangements. We are free to accept that offer on our own behalf when we are entering into the contract for the travel arrangements with you under Clause 1.3, or to reject it.
2. Your Financial Protection
2.1 Customer Protection: Landtours complies with the bonding requirements of the Civil Aviation Authority (CAA Licence Number ATOL 9895). Landtours provides full financial protection for the package holidays that we sell. For flight-based holidays, this is through the Air Travel Organiser’s Licence (detailed above). In the unlikely event of our insolvency, the CAA will ensure that you are not stranded abroad and will arrange to refund any money you have paid to Us for an advance booking. For further information visit the ATOL website at
www.atol.org.uk.
When you buy a package holiday that doesn’t include a flight, protection of your monies paid is provided by way of a bond held by Landtours as a member of ABTA (ABTA membership number Y2225). This gives you reassurance when booking with Landtours that the monies you pay to Landtours will be secure in the unlikely event of our insolvency.
We will provide you with the services you have bought (or a suitable alternative). In some cases, where we aren’t able to do so for reasons of insolvency, an alternative ATOL holder (where a flight-inclusive package is sold to you), or an alternative provider where you have purchased a package holiday that doesn’t include a flight, may provide you with the services you have bought or a suitable alternative (at no extra cost to you). You agree to accept that in those circumstances the alternative ATOL holder (or alternative provider) will perform those obligations and you agree to pay any money outstanding to be paid by you under your contract to that alternative ATOL holder or provider. However, you also agree that in some cases it will not be possible to appoint an alternative ATOL holder or provider, in which case you will be entitled to make a claim under the ATOL scheme (or your credit card issuer where applicable), or through our bond held for non-flight inclusive packages.
To book contact your preferred agent or call 0800 810 8020
tauck.co.uk 143
Page 1 |
Page 2 |
Page 3 |
Page 4 |
Page 5 |
Page 6 |
Page 7 |
Page 8 |
Page 9 |
Page 10 |
Page 11 |
Page 12 |
Page 13 |
Page 14 |
Page 15 |
Page 16 |
Page 17 |
Page 18 |
Page 19 |
Page 20 |
Page 21 |
Page 22 |
Page 23 |
Page 24 |
Page 25 |
Page 26 |
Page 27 |
Page 28 |
Page 29 |
Page 30 |
Page 31 |
Page 32 |
Page 33 |
Page 34 |
Page 35 |
Page 36 |
Page 37 |
Page 38 |
Page 39 |
Page 40 |
Page 41 |
Page 42 |
Page 43 |
Page 44 |
Page 45 |
Page 46 |
Page 47 |
Page 48 |
Page 49 |
Page 50 |
Page 51 |
Page 52 |
Page 53 |
Page 54 |
Page 55 |
Page 56 |
Page 57 |
Page 58 |
Page 59 |
Page 60 |
Page 61 |
Page 62 |
Page 63 |
Page 64 |
Page 65 |
Page 66 |
Page 67 |
Page 68 |
Page 69 |
Page 70 |
Page 71 |
Page 72 |
Page 73 |
Page 74 |
Page 75 |
Page 76 |
Page 77 |
Page 78 |
Page 79 |
Page 80 |
Page 81 |
Page 82 |
Page 83 |
Page 84 |
Page 85 |
Page 86 |
Page 87 |
Page 88 |
Page 89 |
Page 90 |
Page 91 |
Page 92 |
Page 93 |
Page 94 |
Page 95 |
Page 96 |
Page 97 |
Page 98 |
Page 99 |
Page 100 |
Page 101 |
Page 102 |
Page 103 |
Page 104 |
Page 105 |
Page 106 |
Page 107 |
Page 108 |
Page 109 |
Page 110 |
Page 111 |
Page 112 |
Page 113 |
Page 114 |
Page 115 |
Page 116 |
Page 117 |
Page 118 |
Page 119 |
Page 120 |
Page 121 |
Page 122 |
Page 123 |
Page 124 |
Page 125 |
Page 126 |
Page 127 |
Page 128 |
Page 129 |
Page 130 |
Page 131 |
Page 132 |
Page 133 |
Page 134 |
Page 135 |
Page 136 |
Page 137 |
Page 138 |
Page 139 |
Page 140 |
Page 141 |
Page 142 |
Page 143 |
Page 144 |
Page 145 |
Page 146 |
Page 147 |
Page 148