BOOKING CONDITIONS LANDTOURS BOOKING CONDITIONS FOR TAUCK TOURS
These are the Booking Conditions of LANDTOURS LTD T/A TAUCK, (a company registered under number 00725478, with its registered office at Clearwater House, 4-7 Manchester Street, London W1U 3AE, and whose trading address is at 301 Watling Street, Radlett WD7 7LA) (“We”, “Us”, “Our”, “Landtours”) for the sale of Tauck holidays.
General information
Please read these Booking Conditions carefully. They include important information you will need to know before you book a Tauck holiday with Us, and contain information about the Tauck holiday you have booked and form part of the contract entered into between you and Landtours for your travel arrangements. These Booking Conditions are subject to change and the applicable terms will be confirmed to you at the time of booking. The entire Booking Conditions form the contract between you and Landtours for a Tauck holiday, as available from Landtours.
Terms of the Contract
Tauck’s inclusive tours are organised by Tauck Inc (detailed below) and offered for sale in the United Kingdom by Landtours Ltd of 301 Watling Street, Radlett WD7 7LA (“Landtours”), who contracts with you for the sale of the Tauck holiday, upon these Booking Conditions and the information contained in the brochure. Although all of the information contained in the brochure and these Booking Conditions has been described in accordance with the latest information available at the time of printing, Landtours reserves the right to make changes, though any change will be notified to you before you conclude a contract with Landtours t/a Tauck.
Land arrangements and Carriage by Sea or River for your Tauck holiday purchased with Landtours are provided by Tauck Inc. of 10 Norden Place, Norwalk, CT, US 06855. Your Contract for a Tauck holiday is with Landtours in the UK and your holiday is performed by Tauck Inc. (the supplier of your Tauck holiday), whose Conditions of Carriage are expressly incorporated into these Booking Conditions. The Contract with Landtours is concluded when Landtours issues a confirmation invoice to you for the Tauck holiday. Full payment of the balance shown on the confirmation invoice is required no later than 60 days prior to departure (90 days for River Cruise, Small Ship and Event bookings), in accordance with Clause 4 of these Booking Conditions. Failure to pay in full by this time may result in cancellation of your holiday and forfeit of your deposit.
2016 holiday prices are per person.
Prices include all accommodations, airport (excluding travel to/from your home to the airport) and train transfers, entertainment, special dinners, land and cruise transportation, sightseeing, shore excursions, luggage handling, and services of local guides, naturalists and Tauck representatives as detailed in the brochure. Meals are included as specified in the brochure. Complimentary basic Internet is included where available in hotel rooms; service levels are not guaranteed. All appropriate gratuities for bellmen, doormen, dining room servers, ship staff and local guides is included and no additional sums will be required to be paid by you for such services. Tauck representatives and Cruise representative’s gratuities (where applicable) are included on all European River Cruises and Small Ship Cruises. Tauck representatives and Driver gratuities are not included for land tours and should be extended on a voluntary, individual basis.
Some travel arrangements (e.g. flight tickets purchased specifically from certain airlines) may not be refundable or transferable after your booking has been made and any alteration request may incur a cancellation charge of up to 100% of that particular part of the holiday arrangements. Please see the Booking Conditions for further details on cancellation charges that may apply to you.
On-Tour Flights
All on-tour flights integral to the published itinerary are included. Incremental optional flight-seeing excursions that augment a guest experience while visiting a specific destination may be purchased through Landtours at the time of booking or while on tour. Please check individual flights for any luggage weight limitations.
Luggage Handling and Restrictions
Luggage handling is included in the tour cost. Due to space restrictions, we ask that you please limit your checked baggage to one suitcase per person weighing no more than 23kg (50 pounds) and with overall dimensions (length + width + height) not exceeding 62 inches. Most airlines require that checked luggage does not exceed the weight of 23kg per piece. Luggage exceeding the maximum restrictions is subject to expensive overage fees or is at risk of being left behind. Many airlines are now charging fees for checked luggage, regardless of the number of bags. Airlines revise luggage policies frequently, and often without notice; therefore Tauck cannot be held liable for additional fees or inconveniences imposed by the airline. We urge you to check with your airline before travelling to verify current number, size and weight limits. Please note: Tours with on-tour flights as part of the itinerary are subject to separate weight restrictions for checked luggage. Please enquire upon booking or refer to your destination on our website at
tauck.co.uk for these restrictions. Additionally, guests on tour should limit their hand luggage to a small carry–on piece and only those items needed during the day. Most modern sightseeing motor coaches offer limited space for numerous or large items. Space under seats or in overhead racks is typically small, and designed to accommodate items like coats, hats, handbags, small camera bags, etc. Items too large to fit underneath seats or in overhead racks must be stored in the luggage bays beneath the motor coach and may not allow for access during daytime travel.
Itinerary Changes and Price Flexibility
Tauck makes every effort to operate all holidays as advertised. Tauck reserves the right to alter or curtail the itinerary, or substitute sightseeing, ports, hotels, and/or conveyances as deemed necessary. Please refer to Clause 7 for further information.
Hotel Rooms Before or After Cruises or Tours
To avoid jetlag, many guests prefer to make hotel arrangements before their cruise or tour departs. As a service, Tauck will make hotel reservations before or after your cruise or tour, subject to availability, upon request. Hotel charges will be added to your cruise or tour cost. Airport transfers will be including for these bookings.
Personal Expenses
Phone calls, room service, alcoholic and bar beverages, laundry, airline excess luggage charges and other optional incidental extras are not included except as detailed on European river and small ship cruises.
Photography and Video on Tour
Occasionally, Tauck will use photographs and/or video taken by fellow guests or your Tauck Director on tour for print, internet and other promotional purposes. If you prefer that your image not be used in any marketing activities, please notify your Tauck Director.
Tour and Cruise Pricing
Doubles are priced for two people sharing a room or cabin; two-bedded rooms or cabins with a private bath are usually reserved for doubles. Triples are often a two-bedded room plus a rollaway bed and are not recommended for comfort.
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