Franchise Focus Packing a punch
Pack & Send’s franchisees go the extra mile to make all the difference INVESTMENT LEVEL: £100,000
Typical sectors franchisees target are:
• Art and antique dealers and auction houses
• International (or domestic) students returning home
• Online traders or businesses extending their distribution through web trading
• Businesses sending employees on medium-term job placements
• Data centres moving servers or laboratory and medical equipment shipping
• Legal fi rms needing to fulfi l probate requirements
• Marketing or exhibition companies • Hospitality or concierge services
Franchisee Clive Jenkins P
ack & Send is the UK’s leading specialist in the secure packing and safe shipping of almost anything to virtually anywhere in the world. However, the reality is that it is the people that own and run the Pack & Send stores that make all the diff erence.
A quick glance at the packing area in a Pack & Send store is enough to reassure even the most concerned customers that their shipment will be packed carefully and securely for the journey it is about to embark on. But it is the friendly confi dence,
knowledge and professionalism of Pack & Send franchisees and their staff that really make the diff erence when customers choose their service.
The Pack & Send ‘no limits’ culture goes all the way through the business from the store owners and their staff to the UK headquarters in Berkshire, and the hundreds of other Pack & Senders in stores around the world. This is important, as it is common for one store to actually be undertaking part of a collection or packing job for a colleague in another store (often in another country).
Unique selling points (USP) Customers use Pack & Send again and again because it:
• Has an unrivalled range of high-quality packing options to secure any item for safe transit
• Provides a huge choice of domestic and international shipping options, from same-day delivery to low-cost sea freight solutions, matching any timescale or budget
• Off ers a unique comprehensive loss or damage cover for customers, regardless of the value of the item being shipped, which is a genuine USP
Never a dull moment It’s the variety of requests for shipment that makes running a Pack & Send store so much fun. While some customer requirements are predictable and repeat, such as shipping golf clubs or ski gear ahead of a holiday trip, many of the items its stores handle are unique and some can tax even the best packer’s skills. Pack & Send is looking for motivated people who understand the importance of customer service in the sales process and are good with people. Logistics experience is not necessary and current franchisees have a variety of backgrounds: former corporate managers, blue-collar roles, ex- forces and even other franchisees. Pack & Send requires a minimum investment budget of £100,000, which includes all set-up costs and working capital estimated to get a store to break even. It has an excellent relationship with most of the major banks, where 50:50 funding is often available. It also runs a franchise bursary scheme that provides up to £20,000 interest-free funding for those ready to commit (subject to specifi c criteria).
Pack & Send Courier delivery services
www.packsend.co.uk/pages/uk- franchise-opportunities
franchises@packsend.co.uk 0118 958 4628
November 2016 |
BusinessFranchise.com | 53
Investment:£100k+
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