Economic Value


This is how we Identify Our Material Issues


Affordable Housing


In the highly competitive landscape of financial services, we know that understanding what matters to our stakeholders is vital to TD’s continued success.


We conduct a formal materiality analysis each year to identify, prioritize and validate the evolving environmental, social and governance issues for TD. This process involves research, media scans, stakeholder consultations and internal discussion which lead to the refining of our material topics. We use this annual process to track stakeholder concerns and identify new issues as they emerge.


MATERIAL ISSUES


There are many environmental, social and governance issues that demand our attention. We give more importance to those risks or opportunities that directly relate to TD’s core business, are stated priorities for our stakeholders, and are areas where we can affect change.


Important for multiple


stakeholder groups n


n Managing Risk n


Customer Satisfaction Privacy and Data Security


n Corporate Governance and Integrity n Diversity and Inclusion Financial Education Responsible Finance


n n n Economic Value Created Important for a smaller group


of stakeholders n


n n


Employee Engagement Eco-Efficiency


Products and Services


n Community Investment Affordable Housing n Changing Climate n Access to Banking


n


Other Issues n


n n n Sourcing


Executive Compensation Tax Policy


Employee Health and Well-Being


Products & Services


Changing Climate


Eco- Efficiency


Access to Banking


Sourcing


Community Investment


Employee Health &


Well-Being


Privacy & Data Security


Created


Customer Satisfaction


Corporate Governance & Integrity


Employee Engagement


Financial Education


Diversity


Responsible Finance


& Inclusion


Tax Policy


TD 2014 Corporate Responsibility Report Page 6


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