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Extraordinary Workplace

Building The Better Bank Material Issues How We Operate Responsible Banking Extraordinary Workplace

Employee Engagement Diversity and Inclusion Health and Well-Being

Environmental Leadership Strengthening Communities Reporting

Health and Well-Being


Every day our people bring TD’s brand of being The Better Bank to life. That’s why we need – and want – employees who are healthy, happy and well-balanced.

True Work-Life Integration

With a son in Grade 3 and a daughter in Grade 1, Jenny Diplock, Senior Manager, says TD’s Flexible Work Options helps her get the most out of her time with family and work.


Taking a holistic approach, we provide comprehensive wellness and Health and Safety (H&S) programs that help employees thrive in the workplace and at home. We support and promote healthy, active and balanced living by providing opportunities for employees to assess, manage and improve their entire physical, mental, emotional and financial well-being. For example, we offer a robust health-benefits program, a variety of flexible work options, and an employee-assistance program that provides third-party counselling to help deal with a wide range of life events.

TD’s overall H&S focus is on mitigating safety risks relevant to our business, which primarily include slips, trips and falls, ergonomic conditions (e.g., repetitive strains), and injuries related to lifting.

We continue to identify ways to reduce risk that lead to injury. In 2014, TD reviewed its current occupational H&S programs in Canada and will be working to enhance their processes and communications in 2015.


We view workplace flexibility not just as an employee benefit, but as good business strategy. To be truly engaged and productive in their work, our employees need to be able to balance their business obligations with family and other demands on their time.

TD’s Flexibility Committee includes senior representation from all business units that seeks opportunities to further embed flexibility in our workplace. In 2014, we continued to offer our comprehensive Flexible Work Options Program which includes:

n Job sharing n Shortened work weeks

n Reduced summer schedules n Gradual back-to-work transitions n Telecommuting

We introduced a Short-Term Assignment Policy that allows employees to apply for short-term assignments without losing their status in their current role. TD strives to provide a workplace where informal flexibility enables employees to balance their responsibilities at work, home and in the community.

“I live and work in different cities, so I schedule all of my face-to-face meetings for days when I am in the office. On days when I work from home, I structure my day to allow me to walk my kids to school in the morning and use conference calls and online meetings during the day,” she says. “On days that I spend any time at the school, I usually work in the evenings when I’m feeling most creative. It’s true work- life integration!”

TD Employee Shares his Mental Health Journey

“Mental health challenges still carry a stigma in society, but TD’s culture stands up and strikes down bias and stigma, which allows employees like me to bring their authentic selves to work.

“I’ve been talking openly about my own mental health issues for about three years now. I can honestly say that I have never felt that it has negatively affected my relationships with my TD colleagues. If anything, it’s strengthened them. The vast majority of people want to show support when they know that someone faces unique challenges, and that couldn’t be more true than in the TD family.

“Through this experience, I have developed a deeper appreciation for how my uniqueness helps create different ways of thinking. I’d say it’s made me a stronger leader.”

Adrian Lawford, Associate Vice President


TD 2014 Corporate Responsibility Report Page 34


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